Application Support Engineer

Posted:
8/26/2024, 8:55:45 PM

Location(s):
Manila, Metro Manila, Philippines ⋅ Metro Manila, Philippines

Experience Level(s):
Junior

Field(s):
IT & Security

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and providing support for software-related problems, ensuring the smooth operation of the applications. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Provide troubleshooting and technical support for software-related issues. - Collaborate with cross-functional teams to resolve application problems. - Analyze system logs and identify potential issues. - Perform root cause analysis and implement corrective actions. - Document and maintain technical procedures and user guides. - Stay updated with the latest technologies and industry trends. - Assist in the testing and deployment of software updates and patches. Professional & Technical Skills: - Required Skill: Proficiency in Server Operating Systems x86. - Additional Must To Have Skills: Proficiency in Oracle Solaris. - Strong understanding of software troubleshooting and problem-solving. - Experience in analyzing system logs and identifying potential issues. - Knowledge of root cause analysis and corrective action implementation. - Familiarity with technical documentation and user guide creation. - Ability to stay updated with the latest technologies and industry trends. - Experience in testing and deploying software updates and patches. Additional Information: - The candidate should have minimum 1 year of experience in Server Operating Systems x86. - This position is based in Manila. Minimum 1 year(s) of experience is required

About Accenture:

Accenture is a leading global professional services company that helps the world's leading

businesses, governments and other organizations build their digital core, optimize their

operations, accelerate revenue growth and enhance citizen services—creating tangible value at

speed and scale. We are a talent- and innovation-led company with 742,000 people serving

clients in more than 120 countries. Technology is at the core of change today, and we are one of

the world's leaders in helping drive that change, with strong ecosystem relationships. We

combine our strength in technology and leadership in cloud, data and Al with unmatched

industry experience, functional expertise and global delivery capability. We are uniquely able to

deliver tangible outcomes because of our broad range of services, solutions and assets across

Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities,

together with our culture of shared success and commitment to creating 3600 value, enable us

to help our clients reinvent and build trusted, lasting relationships. We measure our success by

the 3600 value we create for our clients, each other, our shareholders, partners and

communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing