Position Overview

• The Data Analyst is a key member of our MarTech team, responsible for harnessing the power of data to drive impactful business decisions. 
• Candidates should possess hands-on experience with leading digital analytics platforms, including Adobe Analytics and Google Analytics. Demonstrated expertise in configuring, maintaining, and interpreting web analytics data is essential. The ability to design and implement tracking strategies, generate actionable insights, and communicate findings to stakeholders will be highly valued. Familiarity integration of analytics with other business intelligence tools is considered an asset.
• With at least two years of hands-on experience, you will analyze complex datasets, extract meaningful insights, and craft compelling narratives that inspire strategic action across the organization. Your adept storytelling will ensure that data is not only understood but embraced and acted upon at all levels.

Key Responsibilities:

• Collect, clean, and validate data from diverse sources to ensure accuracy and reliability.
• Conduct advanced statistical analyses and apply data mining techniques to uncover trends, opportunities, and risks.
• Collaborate with cross-functional teams to understand business objectives and translate analytical findings into clear recommendations.
• Develop and deliver powerful data-driven presentations and visualizations that resonate with both technical and non-technical audiences.
• Simplify complex analyses into actionable insights through engaging storytelling, ensuring data influences decision-making and business outcomes.
• Identify and implement opportunities for process improvement, automation, and innovation in analytics workflows.

Required Qualifications

• Bachelor’s or Master’s degree in Data Science, Statistics, Mathematics, Computer Science, Information System, Economics, or a related field.
• Minimum of 2-5 years’ experience as a data analyst or in a similar analytical role.
• Expertise in statistical analysis software (e.g., R, Python, SAS) and data visualization tools (e.g., Tableau, Power BI).
• Proficiency with SQL and experience working with large datasets.
• Exceptional verbal and written communication skills in English, with a proven ability to tell stories with data that drive action and change.
• Strong business acumen and the ability to connect insights to organizational strategy and objectives.
• A detail-oriented mindset paired with an innovative, problem-solving approach.
• Experience working in multicultural, collaborative teams.
• Experience in digital and channel data is an advantage.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid