Posted:
9/3/2024, 5:00:00 PM
Location(s):
Mumbai, Maharashtra, India ⋅ Maharashtra, India
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Consulting
Workplace Type:
Remote
About the Job:
This is a client facing role in Mumbai. The job requires an Engineer to administer the RHEL set up for the large PSU. He is required to provide RCA and resolve L2 tickets for the customer issues. He is required to provide Solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to support the Day2 operations of the customer. The Job requires for the individual to work in Shifts.
What will you do?
Manage the RHEL deployments
Identification of critical updates, upgrades and validating such in the non-prod setup
Provide RCA and resolution for priority 1 & other impoetnat tickets
Health check for critical workload setups on RHEL
Enable all relevant security controls in RHEL as per info-security policies
Help in troubleshooting the production critical issues \ Priority 1 tickets
Creating Standard operating environment (SOE) Installation / configuration of RHEL as per requirement of different workloads, as per the SOE designed and best practices
Day to day operations/maintenance activities related to RHEL deployments
Creating short script for day to day operations
Managing Users, quota & access on RHEL platform
Applying patches through Satellite
Provide Daily Report, other reports as required
Create SOP
Work along with Various Client Stakeholders from Customer location
Work along with Redhat Stakeholders including but not limited to Redhat Support, Account Team, Consulting & Delivery team
Work in Shifts in accordance with Shift Roster (working on holidays, Saturdays & Sundays also)
What will you bring?
5+ years of Linux or UNIX system administration experience
Bachelor's degree or higher in computer science or other technical discipline, or equivalent work experience
RH certification is preferred.
Good Troubleshooting skills for RHEL
L2 Support and Administration Experience for RHEL clusters
Has experience in working with Large customer setups
Preferred work experience for Indian customers
Experience in working at customer locations. This job is in Mumbai
Has excellent Communication skills to drive technical conversations with the customer.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.
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Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
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Headquarter Location: Raleigh, North Carolina, United States
Employee Count: 10001+
Year Founded: 1993
IPO Status: Delisted
Last Funding Type: Corporate Round
Industries: Enterprise Software ⋅ Software ⋅ Linux ⋅ InsurTech ⋅ Operating Systems ⋅ Open Source