Job Description

*This role is designated as “Hybrid” as part our Fidelity’s Dynamic Working Model*

Who We Are:

Fidelity Clearing Canada (FCC) was founded in 2009 to provide execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of global-based firms. A leader in the independent clearing broker and custodian marketplace, FCC has grown to become the second-largest clearing firm in Canada with $13 (CAD) billion in assets under administration.

What You Will Do:

The Operations Representative - Mutual Funds delivers stellar service to internal and external clients by administering a full range of operations transactions associated with the Mutual Funds department within Fidelity Clearing Canada. The Mutual Funds department is responsible for settlements, reconciliation, and processing of rejected trades.  The administrator will provide feedback on rejected trades to the branches, as well as liaising with the various mutual fund companies for various requests.

They will ensure that daily tasks and complex issues are processed in a timely and accurate fashion while adhering to policies, procedures and regulatory guidelines.

This role reports into the Manager Operations FCC and is responsible for completing daily work volumes within assigned scope of responsibility.

Responsibilities:

• Maintain a balanced daily reconciliation of FundSERV and the cash flow
• Reconciling/reporting control accounts on a monthly basis
• Reconciling/reporting of client accounts on a monthly basis
• Transfer of funds between accounts via FundSERV
• Posting problematic trades using ESG standards
• Investigating and correcting rejected trades
• Non-financial updates for client accounts
• Set up of systematic plans for client accounts
• Assist in the payout of commissions to advisors
• Other duties as assigned

Qualifications:

• 1- 2 years industry experience would be an asset
• Community college degree or equivalent work experience
• Industry related courses
• Dataphile experience an asset
• Microsoft excel

Knowledge, Skills & Abilities

• Ability to work both independently and as a team member
• Excellent customer service skills
• Ability to multitask and work efficiently under pressure
• Good written and oral communication skills
• Ability to thrive in a fast-paced environment while meeting firm deadlines

Please note - This is a Fixed Term Contract role.

Current Work Authorization is required for all openings.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  
•    Great Place To Work® Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  
•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations
•    Canadian Compassionate Companies – Certified 
•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 
•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 
•    Canadian HR Reporter's Most Innovative HR Team