Leadership Development Program - Recreational Vehicle Specialty Lines – Customer Service

Posted:
7/28/2024, 5:00:00 PM

Location(s):
Springfield, Virginia, United States ⋅ Virginia, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Leadership Development Program  

At GEICO, our associates are the heart of the company. We are looking for bright, driven, self-directed future leaders to join our Leadership Development Program (LDP) in our Recreational Vehicle Specialty Lines – Customer Service division. The goal of this program is to develop your expertise and technical acumen as an insurance professional while further developing your leadership skills to help you create an impactful insurance career.

Our program is designed to support, guide, and challenge you to prepare for leadership in any of our competitive and growing lines of business. We are currently interviewing candidates for the Leadership Development Program in our Recreational Vehicle Specialty Lines – Customer Service division.

In this program, you will: 

  • Attend paid, industry-leading training and earn your professional insurance license* 
  • Gain hands-on experience and build credibility by learning and doing the job of a Recreational Vehicle Specialty Lines – Customer Service associate
  • Be mentored by successful GEICO managers and directors 
  • Motivate, inspire, and develop a team by using skills learned through the supervisor preparation curriculum, development seminars, and management forums 
  • Coach associates and demonstrate your leadership skills 
  • Demonstrate your ability to achieve top results!

This program is your first step towards building a rewarding career with GEICO. If you are intellectually curious, professionally agile, flexible, and driven to be the best, then there are no limits to the opportunity for you to advance your career at GEICO.

Salary: $64,500 - $68,500 based on prior leadership experience   

Basic Qualifications:  

  • Bachelor’s degree at accredited institution
  • Ability to work in-office in our Springfield, VA location
    • Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to, seeing, hearing, typing, and speaking
    • Must be able to speak in a professional manner by telephone
    • Must be able to attain and maintain the required licenses issued by the insurance departments of various states
    • Must be able to manage heavy call volume in a fast-paced work environment, resolve complex business problems and handle complicated customer issues
    • Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills
    • Must be able to multi-task
    • Must be able to learn and apply large amounts of technical and procedural information
    • Must be able to work varying schedules to meet staffing or phone volume needs

           

Preferred Qualifications:  

  • Prior leadership experience demonstrating data-driven decision making, motivating a group towards a common goal, and/or delivering results through others 
  • Prior leadership experience managing in a call center environment with responsibility for coaching others and impacting performance results
  • Well-developed analytical, problem-solving, critical thinking and decision-making skills 
  • Effective time management, attention to detail, communication, and organizational skills
  • Ability to be flexible and open to fulfilling the staffing needs of different departments within the company. 

Benefits: 

At GEICO, we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. GEICO continually seeks to provide a workplace where everyone can be their authentic self. To help achieve this goal, we support associate-led Employee Resource Groups (ERGs) that foster a true sense of community. Through GEICO’s competitive benefits offerings and various training and development opportunities, we have you covered with our Total Rewards Program** that includes: 

  • Premier Medical, Dental, and Vision Insurance with no waiting period*** 
  • Paid Vacation, Sick, and Parental Leave 
  • 401(k) Plan 
  • Tuition Assistance including Direct Billing and Reimbursement payment plan options. 
  • Paid Training, Licensures, and Certificates 

*Requirement to obtain a professional insurance license may vary depending on the program. 

**Benefits may vary by location. Benefit eligibility requirements vary and may include length of service. 

***Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. 

GEICO is proud to be an equal opportunity employer. We are committed to cultivating an environment where equal opportunities are available to all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. GEICO celebrates diversity and believes it is critical to our success. As such, we are committed to recruiting, developing, and retaining the most talented individuals to further grow our team. 


 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

GEICO

Website: http://www.geico.com/

Headquarter Location: Chase, Maryland, United States

Employee Count: 10001+

Year Founded: 1936

IPO Status: Private

Industries: Auto Insurance ⋅ Financial Services ⋅ Government ⋅ Insurance ⋅ Internet ⋅ Mobile