Senior Change Management Specialist

Posted:
10/7/2024, 6:05:34 PM

Location(s):
Texas, United States ⋅ Austin, Texas, United States

Experience Level(s):
Senior

Field(s):
IT & Security

Workplace Type:
Hybrid

Why Wursta?

At Wursta, we hire motivated people and give them autonomy, training, and resources to solve problems for our clients and deliver excellent results.  We focus on generating value and are obsessed with internal and external improvement and growth.  And our results speak for themselves.  We have created a new breed of consultants and technical experts in the enterprise cloud industry that combine strong technical know-how with ingenuitive and effective process improvements. 

We offer a holistic, collaborative approach to Cloud productivity that is focused on customer success. Customer success means helping our customers thrive by improving user adoption experience, anticipating, and proactively solving problems, bringing ingenuity to the market, and increasing efficiency both internally and externally.

 

This position is based in Austin, TX  in a hybrid environment

About The Team

The Senior Change Management Specialist plays a critical role in supporting our clients’ technology initiatives by developing and implementing effective change management strategies. This individual will be responsible for ensuring successful adoption of new technologies and systems across the organization. The ideal candidate will have a strong understanding of change management methodologies, excellent communication skills, and a proven track record of success in managing technology-related change initiatives. This is an individual contributor role, requiring a self-motivated and proactive individual with strong analytical, communication, and interpersonal skills.

Key Responsibilities 

  • Develop and implement change management strategies for technology-related projects and initiatives, aligning with overall business objectives.
  • Conduct impact assessments to identify potential risks and opportunities associated with new technology implementations.
  • Develop and execute communication plans tailored to the technical audience, including stakeholder engagement strategies, to effectively inform and engage employees throughout the change process.
  • Facilitate training programs, workshops, and communication sessions to promote understanding and adoption of new technologies and systems.
  • Provide coaching and support to individuals and teams impacted by technology changes, addressing concerns and fostering a positive change environment.
  • Track and measure change management activities to ensure effectiveness and identify areas for improvement.
  • Stay current on best practices and industry trends in change management, specifically within the technology space.
  • Partner with IT teams and other internal stakeholders across various departments to ensure successful implementation of technology initiatives.

Required Skills 

  • Bachelor’s degree in Information Technology, Computer Science, Human Resources, Organizational Development, Business Administration, or related field.
  • 2-5 years of experience in change management, organizational development, or related fields, with a focus on technology initiatives.
  • Proven ability to develop and implement effective change management strategies for technology implementations.
  • Strong analytical and problem-solving skills, particularly in identifying technical challenges and solutions.
  • Proficient in Microsoft Office Suite and relevant software, including project management tools and collaboration platforms.

Preferred Qualifications

  • Excellent communication and interpersonal skills, both written and verbal, with the ability to explain complex technical concepts to non-technical audiences.
  • Experience with change management methodologies and frameworks, specifically those tailored to technology adoption.
  • Ability to work independently and as part of a team, collaborating effectively with IT professionals and other stakeholders.
  • Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
  • Certification in Change Management (e.g., Prosci, ACMP) and familiarity with technology-specific change management methodologies (e.g., ITIL, Agile) is a plus.

Interview Process

At Wursta, we're all about positive experiences and creating value. We move fast and adapt to change like nobody's business. Here's what you can expect during our interview process:

  • Initial Screen: You'll have a quick 20-30 minute chat with our hiring coordinator. It's just a chance to get to know each other and see if we're a good fit.
  • Meet your manager: Next up, you'll spend 45 minutes with the hiring manager. This is your chance to learn more about the role and the team.
  • Meet your peers: After that, you'll meet with the team for 60 minutes. This is a great opportunity to see the team dynamic and ask any questions you have.
  • Interview with Senior Leadership: You'll then chat with the executive leader for 45 minutes. This is your chance to show off your skills and experience and learn more about the company's vision.
  • Meet with our Cofounders: Finally, you'll meet with our Cofounders for 30 minutes. This is a chance to hear their story and learn more about the company's culture.
  • Get a decision: We'll get back to you within the week to let you know what's next.

Our Values

We are driven and guided by our shared values:

  • Make it win-win
  • Do it uncommonly well
  • Remain humble
  • Strive to be better
  • We are one team
  • Be accountable

About Wursta

Founded in 2014 by a former Googler, Wursta is innovating and growing.  We are building a strong foundational team and establishing many of the elements of culture and ethics that will drive our growth for years to come. We are also establishing partnerships with world-class software companies, like Google.  Our clients range from small and growing organizations to the largest companies in the world. 

Wursta provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.