Company Overview

Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Duties/Responsibilities:

• Collects and compiles HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management and employee surveys, exit interviews, employment records, government labor statistics, competitors’ practices, and other sources.
• Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations.
• Prepares reports of data results and findings
• Collaborate with team members to collect and analyze data
• Use graphs, infographics and other methods to visualize data
• May conduct or assist with conducting classification audits to ensure that jobs are properly classified as exempt or nonexempt.
• Ensures compliance with data privacy regulations and best practices.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Technical writing skills
• Thorough understanding of local, state, and federal laws involving employment, HR, and HR policies
• Reporting and data visualization skills
• Maintaining databases, spreadsheets and other tools used in data analysis
• Excellent attention to detail
• Advanced in Excel and PowerPoint
• Advanced with Microsoft Office Suite or related software
• Advanced with or the ability to quickly learn the organization’s HRIS, payroll, and similar employee management software

Education and Experience:

• At least five years of experience reporting, analytics and HRIS

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.