At AIG, we are reimagining the way we help customers to manage risk. Join us as a Casualty Product Development Officer to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

 

The Casualty Product Development Officer is a strategic leadership role responsible for supporting AIG underwriting leadership to achieve best in class results for assigned commercial casualty lines, such as Commercial General Liability (CGL), Commercial Auto (CA), and Workers’ Compensation (WC). The role requires a deep understanding of ISO and NCCI rates, rules and forms, as well as knowledge of underwriting procedures, issuance systems and premium audit functions. The Casualty Product Officer will also own the end-to-end product development processes across all North America business units, while working very closely with the systems (Duck Creek, Majesco and other rate/quote/issue systems) implementation team. 

Other responsibilities include improved efficiency and effectiveness of product development and management end-to-end processes, ensuring that operational and customer performance standards are both established and attained.  The role will also ensure adherence to established target operating models, as well as establishing and adhering to product regulatory and compliance requirements. The Casualty Product Officer of North America will also be a key driver in the management of an AIG Global Forms Library working with CUOs, Operations, IT and Legal.  The Casualty Product Officer will also provide strategic direction as appropriate regarding product development, regulatory and compliance process needs outside NA, with the support of international and resources in the regions.

Key Accountabilities and Responsibilities

The role is to develop and lead casualty product development and product management initiatives, across all casualty business units in North America, including Canada, prioritizing, and focusing on General Liability, Commercial Auto and Workers’ Compensation. This includes developing product development guidelines, product workflows, and the product development business model.

Responsibilities

• Develop and lead product development and product management initiatives across all business units in North America, including Canada.   
  • Lead/coordinate the Casualty Standard Commercial Underwriting Platform (SCUP) / Duck Creek initiative for all Casualty products.
  •  Help develop product development governance structure and processes for:
    • evaluating new product requests and
    • drafting of forms and endorsement. 
  •  Coordinate and lead the aggregation and integration of the Casualty and other forms libraries into the Global Forms Library.
  •  Establish procedures that will coordinate the ingestion of bureau/ISO forms and assure the timely assumption of form and rate filings across all businesses including Casualty.
  •  Assure regulatory compliance for all aspects of product development.
• Develop and deliver product development guidelines within the framework of risk appetite, underwriting appetite, limits management and emerging risks.
• Work with business leaders and CUOs to develop, position, market, and deliver innovative, market-leading products in a manner that effectively leverages our strengths and creates a competitive differentiation in the marketplace.
• Collaboratively develop the product development business strategy to successfully propel segments into a significant and profitable long-term, sustainable leadership position in the marketplace in support of the company’s ROE objectives over the long-term.
• Drive underwriting excellence across businesses through quality assurance practices and training.
• Develop a culture of regulatory and compliance and ensure AIG stakeholders understand the risks we assume.
• Establish strong relationships with product leadership; create mutual understanding of overall parameters and goals to drive effective execution of the product development business model.

Key Qualifications

A passion for innovating and leading change. Proven experience in scaling multi-channel, complex organizations. A demonstrated ability to lead, build and influence a driven, diverse team of professionals.  Proven track record as an effective change agent.  Strong business acumen, process and operations orientation, and change-leadership skills that unify teams around common objectives and drive sustainable change.

What We Are Looking For

• 10+ years of insurance leadership and US Liability experience.
• Expert technical underwriting and/or product development background in the related Casualty products (Auto, Excess, GL, WC).
• A deep understanding of product development, portfolio management and profitability drivers.
• Proven Strategic Leadership skills in developing vision and purpose, driving for results and leading effective teams.
• Established strong relationships with internal and external stakeholders.
• Skilled leader of change; versatile, client focused, results oriented.
• Demonstrated business savvy, analytical and quantitative skills.
• Strong problem solving and conflict resolution experience.

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

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