Management of Change Program Manager - AI Led Operations Transformation

Description -

1Description

This role is responsible for leading change management communication and adoption across organization on all transformational areas. Role collaborates cross functionally and leverages project and change management methodologies to define change impacts, develop rollout plans, deliver communications, measure execution and establish feedback loops.

Responsibilities

• Develop change management plan for transformation program and initiatives, owns and ensures execution of the plan.
• Apply a structured methodology and lead change management activities: Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project
• Assess the change impact:
  • Support the overall design and definition of change components, processes, personas and roles & responsibilities 
  • Identify changes in process and program and integrate change management activities into the overall project plan, working closely with the project managers
  • Consult and coach project teams / workstreams on how to move towards a common goal 
  • Create before & after comparisons that help stakeholders and employees to understand the change journey 
  • Define key stakeholders and establish outreach plans to ensure everybody is informed and engaged – no surprises to key stakeholders
  • Identify and manage anticipated resistance / risks / sensitivities, mitigate risks with extensive scenario planning and risk mitigating tactics 
• Support communication and training efforts:
  • Enable the design, development, delivery and management of key communications (communication plan, messaging, communications review process)
  • Develop toolkits and materials, review with focus groups for validation, ensure checkpoints and steps completed for successful launch and adaptation 
  • Build advocates / superusers that support spreading the word
• Define and measure success metrics and monitor change progress; Measure execution and establish feedback loops, evaluate and ensure user readiness, conduct surveys internal and external to catch pulse 

Knowledge & Skills 

• Proven track record managing large and/or international projects & large-scale organizational change efforts 
• A solid understanding of how people go through a change, change process and organizational issues and challenges 
• Experience and knowledge of change management principles, methodologies, and tools
• Solid business and customer-oriented acumen
• Experience with large-scale organizational change efforts
• Strong ability to produce and manage external and internal presentation and training materials, staying on brand and on message with strong visualizations 
• Strong communication and presentation skills, ability to clearly articulate messages to a variety of audiences 
• Think ahead, plan in advance, build project plans – with a big drive and enthusiasm for knocking down obstacles along the way and getting things done 
• Strong problem solving skills, team player with the ability to work collaboratively with and through others while establishing and maintaining strong relationships 
• Excellent active listening skills 
• Effective facilitation, influencing, conflict resolution and negotiation skills 
• Ability to influence others and move toward a common vision or goal 
• Flexible and adaptable; able to work in ambiguous situations 

Education and Experience Required: ​

• First level university degree or equivalent experience; advanced university degree preferred.​
• Typically 10+ years of experience managing transformational programs and large-scale projects

For USA Job Posting:

The base pay range for this role is $121,650 to $170,000 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only).  Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Sales Operations

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Not Specified

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement