Job Description Summary

As an Operation Leader you will be required to support the Customer Experience Manager in optimising the delivery of clinical application training by achieving the Daily operations.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Responsibilities

• Working daily with all stakeholders (Project managers, Service team, Account Managers, Customers...) to ensure customer training is scheduled accordingly

• Drive Backlog Execution

• Achieve 100% timely completion of Quality Work Instructions [FVR (timely submission & safeguard quality), Debrief, Delivery Note, Certificates and Customer Surveys.)

• Support Clinical Education Specialists to achieve their productivity targets (includes customer-related activities, development and mentoring)

• Assist with events at our Academies

• Working with the marketing team to create Educational promotional material

• Provide reports & analyses needed for any business review with Modality General Managers & management

• Preparation of Internal & External Quality Audits and ensure compliance of quality regulations

Qualifications

• Excellent written and oral communication skills

• Proficient computer skills

• Use critical thinking to help teams resolve issues and define solutions

Desired Skills

• Demonstrated experience leading and influencing across a complex, global matrix organization

• Ability to work with cross functional teams to help build effective processes

• Previous experience in Resource planning

The countries included in this region are United Kingdom, Ireland,

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information