Operations Intern

Posted:
7/22/2024, 5:00:00 PM

Location(s):
City of Zagreb, Croatia

Experience Level(s):
Internship

Field(s):
Operations & Logistics ⋅ Sales & Account Management

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

As Operations Intern you will be supporting team members for all relevant queries and learn around Infobip Performance/Incentive plans and their policies/rules, quota carriers bonus calculations or payouts and customer facing performance reporting. You will be supporting the team and learn on how providing analysis, insights and support to the relevant stakeholders.

Key Responsibilities:

  • Using Excel and company tools for analytics and data visualization; 
  • Proactively analyzing data and reporting key findings;
  • Generate reports and dashboards to track key performance indicators (KPIs) for sales, marketing, and revenue, providing insights to the team and management;
  • Communication with stakeholders for collecting feedback and identifying areas for improvement;
  • Documenting the existing process & suggesting areas for process improvements.

More about you:

  • Currently pursuing a bachelor's or master’s degree in Economics or or related fields and available to work full time
  • Excellent analytical and organizational skills, with a systematic approach to problem-solving.
  • Proficiency in Excel
  • Fluent in English, both spoken and written.
  • Demonstrated ability to work both independently and as part of a team.
  • Enthusiasm for learning and adapting to new challenges.
  • You are available to start work on October 7th, 2024.
  • You hold valid student rights from „Studentski Centar“ throughout the entire internship period (6 months).

What you can expect:

  • Orientation week with all interns and a personalized onboarding plan.
  • Mentor and team support.
  • Being a part of a growing company in a growing industry – we challenge you not to grow!
  • Work with people from all over the world. We put the “global” in globalization.
  • Possibility to stay on after the internship, depending on your performance and business needs.

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.