JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Your tasks:

Vendor Management:

• Oversee and coordinate local vendors providing various FM services
• Conduct regular performance reviews of vendors
• Negotiate and manage service level agreements
• Ensure vendors comply with all relevant regulations and client-specific requirements

Facilities Agenda Planning:

• Maintain an annual facilities management plan
• Schedule and coordinate routine maintenance, inspections, and upgrades
• Anticipate future facility needs and plan accordingly
• Manage budgets and track expenses related to facilities operations

Client Relationship Management:

• Serve as the primary point of contact for the client on all FM-related matters
• Build and maintain strong relationships with key client stakeholders
• Conduct regular meetings with client representatives to discuss FM performance and address any concerns
• Proactively identify opportunities to improve service delivery and client satisfaction

Service Delivery Oversight:

• Ensure all FM services are delivered to the highest standards
• Monitor and report on key performance indicators (KPIs)
• Implement and maintain quality control processes
• Respond promptly to client requests and resolve issues efficiently
• End to end finance admin of PO’s, invoices, and trackers

Health, Safety, and Compliance:

• Ensure compliance with all relevant health and safety regulations
• Conduct regular safety inspections and risk assessments
• Maintain accurate records and documentation
• Coordinate emergency preparedness and response procedures

Continuous Improvement:

• Identify and implement process improvements
• Stay informed about industry best practices and new technologies
• Contribute to the development of innovative FM solutions

Reporting and Communication:

• Prepare and present regular reports on FM performance to both JLL management and the client
• Communicate effectively with all levels of staff, from front-line employees to senior executives

Your profile:

• Minimum of 3-5 years of experience in facilities management, preferably in a corporate or financial services environment
• Facilities Management Background
• Fluent in German and English (both written and spoken)
• Strong knowledge of facilities management principles and best practices
• Excellent interpersonal and communication skills
• Proven ability to build and maintain client relationships
• Strong organizational and time management skills
• Proficiency in Microsoft Office suite and facilities management software

Preferred Qualifications:

• Professional certification in Facilities Management (e.g., CFM, FMP)
• Experience working with financial institutions or in highly regulated environments
• Knowledge of German building codes and regulations
• Familiarity with sustainability and energy management practices

Personal Attributes:

• Customer-focused with a strong service orientation
• Proactive problem-solver with excellent attention to detail
• Adaptable and able to work effectively in a fast-paced environment
• Strong leadership skills with the ability to influence and motivate others
• Analytical thinker with good decision-making abilities

Our offer

• Creative freedom for tasks and projects
• Active exchange in the global industry network
• Working together at eye level
• Space for personal growth, not only for work
• Acknowledgement of achievements - also monetary benefits
• The opportunity to enhance your skills and advance your career locally as well as regionally

Help shape JLL

We look forward to receiving your application, stating your earliest possible starting date and your salary expectations.

Please understand that paper applications cannot be accepted and, due to reasons of data protection, will be destroyed.

Jones Lang LaSalle SE

Your contact:
Marta Marunchak
marta.marunchak@jll.com

#LI-MM4

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.