Customer Manager

Posted:
3/30/2026, 4:58:22 PM

Location(s):
Bangkok, Thailand

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Customer Manager

Job Description

Key Responsibilities

1. Account Management

  • Manage and develop relationships with key modern trade customers (Aeon, Foodland).

  • Act as the main point of contact between the company and assigned accounts.

  • Negotiate trading terms, promotions, and annual business plans.

2. Sales & Business Development

  • Achieve sales targets, revenue growth, and profitability for assigned accounts.

  • Identify opportunities to expand product listings and increase shelf space.

  • Analyze sales performance and implement improvement strategies.

3. Trade Planning & Execution

  • Develop and execute joint business plans (JBP), Business reviews with key customers.

  • Plan and manage promotional activities, pricing strategies, and in-store execution.

  • Ensure strong visibility and merchandising standards in stores.

4. Data Analysis & Reporting

  • Monitor sales data, market trends, and competitor activities.

  • Provide regular reports and insights to internal stakeholders.

  • Use data to drive decision-making and optimize performance.

5. Cross-functional Collaboration

  • Work closely with marketing, supply chain, and finance teams.

  • Ensure product availability, smooth operations, and successful campaign execution.

 

Primary Location

Bangkok Office

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time