At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

• Medical, dental, and vision insurance, available on first working day
• 401(k), eligibility after 30 days of employment
• Employee stock purchase plan
• Tuition reimbursement
• Development opportunities to grow your career with a global company

Expert in hospital supply chain and clinical logistics that leads a team of professionals in delivering high-quality assessments and advisory services to healthcare organizations across the nation in order to drive efficiencies and savings for both customers and Owens & Minor. This role combines strategic leadership with hands-on contributions, ensuring our team meets the diverse needs of our clients while driving continuous improvement in supply chain and clinical logistics. Partners with sales leaders to create strategies for pursuit and existing customers to create an efficient distribution model, driving customer wins, retentions, and customer satisfaction as well as increased profitability and growth.

• Leadership & Team Management:

  • Lead, mentor, and develop a team of supply chain and clinical logistics assessment and consulting professionals.
  • Foster a collaborative and innovative team environment, encouraging professional growth and performance excellence.
  • Set clear goals and objectives for the team, providing regular feedback and support.
  • Performs all standard manager duties related to hiring, performance management, and retention.
  • Manages resource alignment with customer and internal needs for direct reports as well as “ad-hoc” teammates in other parts of the organization.
  • Prioritizes assignments for direct and ad-hoc teammates.
  • Collaborate with other leaders across the organization to ensure alignment in strategy and approach.
  • Create and maintain standard work for assessments, report outs, and consulting services, ensuring alignment with O&M’s strategic goals.
  • Responsible for the team achievement of customer satisfaction, pursuit, and retention goals in associated accounts.
  • Train and coach sales team members on what to look for in their customers as well as share some basic tools they can use to support their customers locally.
  • Present updates and outcomes to senior leaders internally and externally.
  • Track and report specific performance indicators to monitor the success of the team and customer engagement

• Customer Engagement:

  • Conduct comprehensive assessments of hospital supply chain and clinical logistics, identifying areas for improvement.
  • Develop and deliver tailored advisory services, both paid and unpaid, to enhance customer and O&M outcomes, including savings and profitability goals.
  • Collaborate with customers to implement best practices and innovative solutions in supply chain and clinical logistics.
  • Build and maintain strong relationships with key stakeholders within healthcare organizations.
  • Understand customer needs and challenges, providing strategic insights and actionable recommendations.
  • Serve as a trusted advisor, guiding customers through complex supply chain and clinical logistics transformation initiatives.

• Strategic Planning & Improvement:

  • Identify trends and opportunities for improvement within the healthcare supply chain and clinical logistics areas.
  • Drive the development and implementation of improvement initiatives and service offerings that align with customer and company goals.
  • Monitor and evaluate the impact of services provided, adjusting strategies as needed to ensure success.
  • Develop revenue model to determine which offerings are paid, part of doing business, or included in other services and how to charge for those that are paid offerings
  • Partner with other leaders and teams within the organization to build tools, training, and other resource models to support the needs of the customers and O&M
  • Maintain up to date knowledge of process improvement methodologies and best practices and ensure team is trained appropriately.

• Reporting & Analytics:

  • Analyze assessment data to identify key performance indicators and measure the effectiveness of interventions.
  • Prepare and present reports to customers and stakeholders, showcasing findings and recommendations

• Education & Experience:

• Bachelor’s degree in Supply Chain Management, Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• 10+ years of experience in healthcare supply chain management, clinical logistics, or advisory services, with a focus in process improvement, continuous improvement, and/or project management, with at least 3 years in a leadership role.
• Experience in continuous improvement and/or Lean Six Sigma tools and technology – Lean leadership (daily management, visual management, gemba walks, leader standard work), standard work, value stream mapping, Kaizen events
• Strong understanding of hospital operations, supply chain processes, clinical logistics, and distribution operations.
• Preferred Lean or Lean Six Sigma certification
• Proven track record of successfully managing teams and driving improvement initiatives.

• Knowledge, Skills & Abilities:

• Change Management, and ability to act as an influential change agent
• Microsoft Office expertise
• Great communicator, demonstrated ability in solid written, oral,  presentation-giving, and facilitation skills
• High ethical standards to support a professional business code of conduct
• Able to drive strategic thinking and continuous improvement in both operational and non-operational areas, including connecting cross-functional resources to remove waste along the extended value streams
• Strong interpersonal skills and the ability to connect with and positively influence leadership and all levels of the organization, both internally and with customers
• Manages time and resources effectively through strong organization, multi-tasking, and time management skills
• Strong analytical skills
• Ability to work independently and as a part of a team to seek resolution to problems
• Ability to travel up to 80%

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.