TransUnion's Job Applicant Privacy Notice

What We'll Bring:

We are looking for a great communicator to join the Corporate Affairs and Communications team of TransUnion to support the marketing communications needs of our Global Capability Center (GCC) in Costa Rica.
The ideal candidate thrives in an energetic environment that encourages collaboration and innovation, and is interested in learning more about operating at a strategic level, while being fully comfortable to operate at a practical level.
The person in this role is required to work from the office two times a week or as required by manager.
This role will suit someone with the ability to contribute to, prioritize and support the delivery of multiple projects with varying due dates and requirements.
Part of a larger global team, this role will implement best practices in a fast-growing center that supports multiple international markets.
The role will help our GCC in Costa Rica tell its story (and how it supports TransUnion’s wider global growth) creatively and effectively across multiple communication and marketing disciplines and platforms, for a variety of different audiences. If you love to be proactive and engaging, and support a fast-growing global team, this role is for you.
You’ll be comfortable working with both internal and external stakeholders to support the TransUnion brand and ensure we are known as an employer of choice, in partnership with the Marketing Communication Manager in region. This role is key in helping us recruit and retain top talent in Costa Rica, and in enabling audiences to better understand who we are and what we do.

What You'll Bring:

• Bachelor’s degree in journalism, communications, marketing, or another related field and/or professional qualification in related field.

• A minimum of 3+ years relevant professional experience, preferably at a marketing/communications/PR agency or in a corporate communications setting

• Communications portfolio experience – excellent verbal and written communications skills, with significant writing experience.

• Excellent Spanish verbal, written and interpersonal communication skills, with a good command of English.

• Experience using the following platforms/tools will be advantageous: Smartsheet, Workfront and Rally.

• Workplace flexibility, this is a hybrid role, you will be asked to attend key meetings and events at the office from time to time.

• Deep passion and skills in problem-solving.

• A self-starter with strong initiative, with the ability to demonstrate a readiness to make decisions, take initiative and originate action.

• Demonstrate attention to detail in all work completed.

• Collaborates well with others in team-oriented environment.

• Proactively works to improve knowledge and adherence to company processes and procedures.

• Adapts well to change and can adjust priorities as needed.

• Displays effective time management skills.

Impact You'll Make:

• Act as a specialist for our Global Capability Center in Costa Rica on all communication matters with intermediate expertise across channels

• Help build the GCC in Costa Rica’s reputation (and support wider global brand messaging)

• Build productive relationships and identify compelling stories and activity to foster a positive associate experience and showcase our employer of choice status. As a strong writer, you’ll have the tools to bring these stories to life in an engaging and compelling way (across all communication channels and disciplines)

• Support projects from start to finish, including creative direction, execution and measurement

• Grow alongside our Global Capability Center in Costa Rica – this role will be hands on but have the ability to progress as our business grows

• The ideal candidate will have a strong attention to detail and the ability to simultaneously handle multiple streams of work. The candidate should be a passionate communicator who is eager to create deliverables.

What you’ll bring:

• A thoughtful marketing communications mindset that ensures key messaging, positioning and measurable objectives are all in alignment with overall global and assigned business unit goals.

• Superior oral and written communication skills, with a temperament to represent, persuade others and negotiate in the best interests of the company.

• Ability to help develop and deploy compelling content – this may include email, intranet stories, presentations, website content, by-lined articles, videos, talking points/speaker opportunities, Q&A, social media, digital signage and more.

• Ability to help with end-to-end event coordination of internal corporate events (including town halls) and external branding events such as conferences, workshops, job fairs, etc.

• Ability to use analytical capabilities to assess programme impact and to shape and improve future activity

• Ability to work with multiple, cross-functional teams and resources in Costa Rica and across TransUnion’s other GCCs and channel-specific teams in other geographies (South Africa and India)

• Aptitude to guide cross functional teams in our GCC, adhering to the corporate communication standards of TransUnion

• Experience working with outside agencies and wider suppliers for effective delivery of key activity

• A flair for creativity, flexibility and initiative

• Ability to form collaborative working relationships (internal and external) at all levels

• Willingness to support the broader corporate communications team on key projects.

• Willingness to perform other related duties as assigned.

What we are offering:

• A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.

• An environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars.

• Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Specialist II, Marketing