As the number of cyberattacks and digital threats continue to grow, our world needs more passionate and innovative individuals who seek to be trailblazers in and shapers of the rapidly evolving cybersecurity landscape.

At Trend Micro, we offer tremendous opportunities that will challenge and equip you to become engineered to do good in whatever path you take. By choosing to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital information.

• As a Service Engineer you will be responsible for maintaining Trend Micro’s products and their high quality throughout the SaaS release cycle, and owning enhancement task(s) to make the product better.

• Together with Technical Support Team(DPE/CSM) you will directly contact to our major customers in Europe and you are expected to provide quality solutions and customer satisfaction.

• Analyze, isolate and resolve problems within complex enterprise network environments using strong problem-solving skills, technical knowledge and solid experience.

• Working with the Global Team to resolve product issues, provide solutions and carry out product enhancement.

• Leverage AI along with advanced troubleshooting and debugging skills to provide timely and accurate resolutions for reported bugs.

• Demonstrate outstanding performance by either working independently or leading a mission team. A mission team can be cross-functional so the ability to deal with stress and deal with problems under complex situations is critical.

Be Passionate.

Be Innovative.

Be a Trender.

Be #EngineeredToDoGood.