Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : MySQL Database Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth system operations. Roles & Responsibilities: -• Develop, design, and maintain highly available and scalable databases. • Resolve production database issues including database tuning, optimization, and database recovery. • Perform MySQL installation, upgrades, data migration across homogeneous and heterogeneous multiple database server architectures/systems. • Monitor the performance of production databases, identify areas where performance needs to be improved and provide fixes/solutions for the performance issues. • Develop database tools to automate existing database tasks. • Respond appropriately to emergency technical support situations and produce quick and effective solutions to database technical problems under high pressure. • Work with database personnel to design physical and logical databases to support present / future business application. • Troubleshooting database & performance issues and query optimization at database level enhancing overall system responsiveness. • Monitor and analyze database logs, addressing issues to ensure uninterrupted service. • Good exposure of logical backup and recovery methods. Professional & Technical Skills: - Experience in working with managed databases on the cloud like AWS RDS MySQL and Aurora. - Experience in incremental backup and schedule backup. - Experience with MySQL and Managing Aurora MySQL Cluster. - Expertise in snapshot, import/export, and DB optimization with the help of explained plans. - Expertise in database migration from MyISAM format to Innodb storage engine to increase performance and betterment of integrity constraints. - Experience in performance tuning, MySQCircular, Master/Master and Master/Slave Replication. - Experience in database backup and restore. - Experienced in upgrading MySQL/MariaDB server using in-place upgrade method for minor releases and logical upgrade method for major releases followed by MySQL/MariaDB Upgrade utility. - Strong technical knowledge in AWS RDS, Azure PaaS MySQL, Aurora MySQL. Additional Information: - The candidate should have a minimum of 3 years of experience in MySQL Database Administration. - This position is based at our Hyderabad office. - A 15 years full-time education is required. -Should be flexible for 24/7 environment Lead/handle P1/P2 calls.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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