Job Description​

Play a critical role in the financial and administrative side of patient care!

• M-F 8a-4:30p

• Be a trusted link between clinical teams, payer and patients!

• Join a team that values precision, accountability and collaboration!

Position involves verifying payor type, eligibility and insurance benefits, as well as estimate completion and money collection over the phone within assigned work queue. Position also involves ensuring payor pre-certification has been obtained and communicated to all appropriate parties and placed on the account for billing purposes with minimal support from a supervisor. Position requires extensive phone and computer work, as well as interaction with patients, payors, schedulers and physicians’ offices. Position requires extensive multitasking while utilizing multiple systems and resources.

• Able to answer basic insurance questions with minimal support.

• Demonstrates quality customer service.

• Participates in timely efficient workflow.

• In Centralized Patient Access/Scheduling:

• Achieves quality score for career ladder level I as determined by Patient Access Leadership.

• Ability to perform Insurance Verification in at least one location.

• Consistently scores a minimum of 92% on a customer service review.

• Productivity goals met where applicable.

Why Saint Luke’s?

• We believe in work/life balance.

• We are dedicated to innovation and always looking for ways to improve.

• We believe in creating a collaborative environment where all voices are heard.

• We are here for you and will support you in achieving your goals.

Job Requirements

Applicable Experience:

Job Details

Full Time

Day (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.