Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for end-to-end ownership of projects across the entire stack. Build products with web frameworks, application programming interfaces, databases, and multiple Backend languages. Solve challenges that impact both the front-end and backend architecture, while delivering global customer experiences. Works with moderate guidance in own area of knowledge.

Job Description

*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.

The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers.

About the Team:

Optek’s distributed team is responsible for the development, maintenance, and support of critical hardware and software applications used by 20,000+ field technicians to diagnose and repair customer-impacting issues within the Access Network. Optek also develops and maintains multiple RF monitoring software platforms.  These tools provide near real-time analysis of Comcast’s 50 million cable modems and associated network components, detect problems, and notify the correct fix agents.  This software developer will be joining our team focusing on the platform side of our software development team.

We use numerous cutting-edge technologies including:

• AWS: ECR, Kinesis, SNS, SQS and Cloudwatch
• Postgres and TimescaleDB
• Docker/Kubernetes
• Terraform
• Go (Golang)

Primary Responsibilities:

• Project Stakeholder Collaboration: Collaborate with project stakeholders to identify product and technical requirements under the guidance of senior engineers. Assist in analysis to determine integration needs.

• Software Design and Development: Support the design of new software, applications under development, and the customization of current applications. Assist in the software update process for existing applications and in the roll-out of software releases.

• Technological Awareness: Stay current with technological developments within the industry. Assist in monitoring and evaluating competitive applications and products. Review relevant literature, patents, and current practices as assigned.

• Performance Metrics: Help track and evaluate performance metrics. Support the delivery of software on time, to specification, and within budget.

• Quality Assurance: Work with the Quality Assurance team to ensure applications meet specification and technical requirements.

• Other Duties: Perform other duties and responsibilities as assigned.

Day-to-Day Duties:

• Implementing NQL and GQL Services: Write code in Golang to enhance real-time (NQL) and non-real-time (GQL) data services as outlined in the Genome project, ensuring efficient data collection and retrieval mechanisms under supervision. 

• Secure Coding Practices in USM KEY: Assist in the development and maintenance of the USM KEY service, focusing on secure authentication, private key management, and encryption protocols for cable modems. 

• Collaborative Software Development: Participate in collaborative software development with engineering teams, ensuring effective communication and coordination, including regular code reviews and knowledge sharing. 

• Defect Identification and Documentation: Assist in identifying, reproducing, and documenting software defects, particularly in the context of the Genome project. Support thorough testing and documentation practices. 

• Optimizing Software Performance: Assist in the performance optimization of the software by identifying areas for improvement and implementing enhancements to meet project objectives. 

• Adhering to Quality Assurance Practices: Support the application of quality assurance practices, such as inspecting, testing, and evaluating software, to guarantee accuracy and reliability in line with the Genome project's standards. 

• Engagement with Technical Components: Engage with the specific technical components of the Genome project, including Golang, NQL, GQL, and USM KEY.

Required Qualifications:

• Bachelor’s degree in computer science, Engineering, or a related field.
• 1-2 years of experience in software development with a focus on Go (Golang).
• Good problem-solving skills and the ability to work independently and as part of a team.
• Strong communication and interpersonal skills.

Required Skills:

• Golang
• SQL/NoSQL Databases

Additional “Nice to Have” Skills:

• Amazon Web Services
• GraphQL
• SNMP
• Concourse CI/CD

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at jobs.comcast.com/life-at-comcast/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree (Required)

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.