Job Description:

About Us:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems.

Overview:

Sr Technical Engineer for MSG services providing support to CBWT LoB (Digital, Payments, Card, Wealth/Trade, Mortgage) with SME expertise in IBM MQ, IBM Broker (ACE) and Confluent Kafka products providing design & build for CBWT Releases and Projects and production support. Expended scope now includes providing AWS Messaging support for Axiamed (MRA). The infrastructure is comprised of 6800 servers running MSG technologies support 270 AITs. Major focus areas includes Never Down projects, NPT, Risk/Vulnerability remediation and currency initiatives.  

Responsibilities:

• Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems
• Mentors other team members and provides technical leadership
• Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment
• Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications
• Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly
• Provides release support when needed and manages engagement across audiences
• Provides full lifecycle management of the infrastructure and application environments

Required Qualifications:

• 10+ years hands on experience for end to end application development in using kafka, java, unix
• 5+ years hands on experience for kafka platform admin
• 5+ years intermediate level event driven application integration experience
• Strong knowledge in messaging platform
• Hands on experience with Ansible and CI/CD tools
• Prometheus/Grafana and other monitoring and testing tools
• Understanding of development process: development, testing, and deployment as well as work breakdown, dependencies, responsibilities
• Experience running regression and performance testing of the platform
• Attention to detail, and verbal and written communications for technical and non-technical audiences
• Excellent oral and written communication skills, including the ability to make an executive presentations and communicate technical ideas to non-technical audiences
• Capability to translate high level architectures into low-level technically viable plans for Bank of America
• Strong communication and technical analytical skills, troubleshooting and issue resolution (CIO, APS, CTI)
• Willingness to embrace and promote the use of software development to automate processes

Desired Qualifications:

• Python, Ansible, JMX and other admin/monitoring tools

Skills:

• Innovative Thinking
• Production Support
• Result Orientation
• Risk Management
• Solution Design
• Adaptability
• Analytical Thinking
• Collaboration
• Influence
• Solution Delivery Process
• Architecture
• Automation
• DevOps Practices
• Project Management
• Stakeholder Management

Shift:

1st shift (United States of America)

Hours Per Week: 

40