Overseeing customer orders in the ERP system and determining the delivery dates (technical clarification, commercial clarification, trade compliance & export control checks and reviews, delivery dates checks, etc.). Controlling order-related compliance of the delivery dates and quantities, in cooperation with outbound warehouse. Planning the design of logistics and transport details with the customer. Sampling and double checking all documents necessary to initiate delivery, if necessary clarify issues with customs authorities or transportation agencies. A job at this level… Acts in a range of processes significant for the assigned administrative or service operation. Copes with varying circumstances to handle them appropriately, and apply and adapts processes to match unusual situations or issues. Provides regular advice to customers and stakeholder in the organization, with respect to dedicated functional subjects and processes. Interacts responsibly with external stakeholder (e. g. customers or supplier, service provider) to clarify issues, or to plan activities.