Job Summary: The Executive Meeting Manager is responsible for driving group and catering revenue, ensuring that all group sales contracts are planned and executed at the highest level of client satisfaction. This role manages event logistics, coordinates services for group and social events, and ensures that financial obligations to the hotel are met. 

Essential Functions and Duties: 

• Actively sell group and catering services, ensuring monthly, quarterly, and annual revenue goals are met. 

• Coordinate event logistics, including food and beverage, room setup, audiovisual needs, transportation, and billing. 

• Engage in site visits and client meetings to build and maintain strong client relationships. 

• Prepare and send catering menus, proposals, space diagrams, and presentations to clients. 

• Review sales contracts, ensuring accuracy in room blocks, concessions, cancellations, and attrition clauses. 

• Monitor deadlines for group room blocks, BEO requirements, and function guarantees. 

• Create and distribute group resumes, communicating changes to hotel departments in a timely manner. 

• Create and distribute effective internal and external communication (written and verbal).

• Be available during events to consult with clients and ensure their needs are met. 

• Conduct post-event evaluations and compile meeting planner surveys to solidify repeat business. 

• Document and track all sales activities in CI/TY or other sales systems used by the property. 

• Participate in weekly sales, catering, BEO, and leadership meetings. 

• Attend and participate in all hotels and/or departmental meetings, training sessions, and other information meetings.

• Maximize revenues by meeting and exceeding booking goals.

• Solicit and close appropriate groups and events based on the property’s needs and demands.

• Perform special projects and other responsibilities as assigned by the Supervisor.

• Maintain market knowledge to maximize banquet and food and beverage revenues. 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. 

Required Experience, Education, and Skills: 

• Minimum of 2 years of experience in group sales, event management, or catering in a hotel setting. 

• Strong organizational skills with the ability to manage event logistics and client communications. 

• Excellent communication skills, both verbal and written, for interacting with clients and internal teams. 

• Proficiency in event management software, including CI/TY, Lightspeed, or similar systems. 

• Ability to manage multiple events simultaneously, meeting deadlines while maintaining attention to detail. 

• Experience in reviewing and negotiating sales contracts, including room blocks, concessions, and attrition clauses. 

• Ability to work independently and collaborate with hotel departments to ensure successful event execution. 

Work Environment: 

• Primarily indoor office and event space work, with frequent walking and standing during event coordination. 

• Full-time, on-site, in-person position based at the property. Remote arrangements are not available.

• Regular interaction with clients, vendors, and hotel staff, requiring flexibility in communication and scheduling. 

• Must be available to work evenings, weekends, and holidays to meet event schedules. 

• Ability to sit more than 75% of time. Occasional lifting of objects up to 20 lbs., such as event materials and supplies. 

Other Duties:  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.