The purpose of the role is to take part of and support the daily operations within the Nordic Issuance and Corporate Actions Operations department, by performing various tasks within the team.

Responsibilities and main tasks

• Perform data quality checks and reconciliation
• Follow up and respond to client enquiries within selected areas
• Support the core operations team in managing and solving cases
• Contribute to develop and improve relevant documentation
• Contribute to Euronext Securities’ products being developed in line with changes and expectations in the market by providing input to improvements and changes in products and services to the relevant Product Owner and Product Manager.
• Support the execution of Euronext Securities’ transversal projects for building the future pan-European securities infrastructure
• Participate in testing activities of new functionality in systems, products and services
• Contribute to automation and streamlining of internal processes
• Conduct courses and training as needed

Authority 

• Authority to carry out operations and customer assignments in the field of expertise within current procedures and instructions.
• Escalate customers’ requests and issues to relevant Product Owner, Product Manager or Head of Nordic Issuance & CA Operations
• Escalate issues that may cause a significant risk to the daily operations or key issues that are not prioritized within the teams to head of department

Competency and personal requirements 

• Domain knowledge in the relevant area is an advantage, including knowledge about the ecosystem, the value chain and the main clients, players and services within the industry
• Knowledge of the overall Euronext Securities product portfolio and corresponding services and applications
• Strong team player and strong communication skills (written and oral)