Job Description

THE AGENCY

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy.  Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organisations that shape culture and inspire the world.  The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations.

Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities.  Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. 

OVERVIEW

The CAA London office is looking for a Senior HRIS / Workday Analyst to join our HR Operations team. This role is a maternity cover and is initially 12-months Fixed Term Contract. The ideal candidate will have experience in implementing Workday Payroll as well as configuration of Workday HCM modules. This role will provide technical and functional support during the UK Payroll module implementation process to HRIS and Global Workday team. This role requires strong analytical skills, problem-solving capabilities, and the ability to collaborate with cross-functional teams to optimise HR/Payroll operations. Though the main focus for this role will be working towards UK payroll implementation, there is also a great opportunity to be involved in other business process enhancements for the EU and APAC.

Job duties to include but not limited to:

• Support International HR and HRIS teams with a focus on researching and resolving Workday configuration issues on existing modules.
• Perform audits, reconciliations, and validations to maintain data accuracy and compliance.
• Configure, test and document existing business processes within Workday that required change due to Payroll implementation (as guided by Implementation Partners).
• Build and generate reports and analytics to support payroll and HR operations.
• Partner with HRIS, Finance, and Tech teams to implement enhancements, upgrades, and integrations.
• Participate in testing, documentation, and deployment of new features in the Workday Payroll module.
• Serve as the primary point of contact for Workday Payroll-related inquiries.
• Provide guidance on troubleshooting and resolving system issues.
• Mass load historical data required for Payroll processing.
• Other duties as assigned.

QUALIFICATIONS/REQUIREMENTS

• Minimum of 5 years of experience in Workday configuration across various models (Core HCM, Benefits, Absence & Time Tracking, Security and ideally with experience to Workday Payroll)
• Hands-on experience with Workday reporting and dashboards.
• Knowledge of integration tools such as EIBs (Enterprise Interface Builder).
• Strong Excel skills (e.g., VLOOKUP, PivotTables) and experience with data analysis.
• Must be able to maintain the highest level of confidentiality and discretely handle sensitive and confidential information.
• Strong understanding of HR processes and data, including recruiting.
• Strong work ethic and the ability to work under pressure.
• Must be organised and have excellent attention to detail.
• Previous exposure to project-related activities.
• Excellent communication skills with ability to influence and engage others.
• Self-starter, who isn’t afraid to take ownership of work, enjoys challenges and is passionate about continuous process improvements that enhance CAA’s values and service proposition.
• Ability to build business relationships at all levels. 
• The ability to thrive in a fast-paced, high-growth environment. 
• Needs to be a team player who is approachable and supportive; able to contribute ideas and recommendations. 

Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment.

Creative Artists Agency (“CAA”) is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, or any other legally recognised protected basis under UK law.

Please inform CAA’s Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.