Key Account Manager Wales & South West

Are you an experienced Key Account Manager with respiratory or biologics experience and looking for your next opportunity? If so, please read on…

GSK have an exciting opportunity for a results focused professional with strong business acumen and relevant account management and secondary care experience to join our Severe Asthma team as a Key Account Manager.  Working closely alongside the local Hospital Sales Representative, you will be accountable for differentiation of our product to ensure it is the preferred treatment option for appropriate severe asthma patients, in addition to driving patient pathway improvements to increase access to biologics through local and regional services.

You will be part of passionate, high-performing team who are committed to improving the lives of  patients with severe asthma and working collaboratively with stakeholders at all levels of the NHS to address the significant unmet need in this therapy area.

Key Responsibilities:

• Drive uptake of our product in key Severe Asthma Centres and uncover relevant insights and opportunities in order to identify account and customer needs.
• Build trust and relationships with all the relevant stakeholders across multiple NHS levels to develop areas of mutual interest.  Understand the impact of individual customers and their interdependencies and utilise this knowledge to drive the creation and delivery of robust account plans
• Clearly communicate our clinical data to customers, articulating the benefits for patients and system/NHS benefits where appropriate to move them along the customer journey
• Develop and mobilize External Expert (EE) endorsement and positive opinion to build advocacy amongst other EEs across multiple accounts
• Map the service pathway to identify barriers & pinch points to initiating and maintaining biologics treatment and enhance local access to biologics
• Tailor appropriate solutions to identified barriers to patient access to deliver value to the patient, customer, and GSK
• Own the development and implementation of tailored plans for each key account, drawing on and leading the cross-functional team as appropriate to deliver against the plan objectives.
• Demonstrate measurable progress against account plans, in line with GSK policy, using clearly defined KPIs, including providing leadership and direction for the activities of the local Hospital Sales Representative
• Confidently draw on Medical, MSL, Market Access and Health Outcomes colleagues to support queries and other customer needs, coordinating their activity to deliver on account plans
• Understand reimbursement and commissioning decisions and how they will impact specific accounts, including guidance from NICE, NHSE, SMC plus local ICBs and decision making groups.
• Feedback relevant intelligence to support central planning and prioritisation

Why You?

We are looking for professionals with the following skills to help us achieve our goals:

• Degree educated
• Current ABPI certification
• Demonstrable skill and expertise in account management
• NHS knowledge and understanding of specialised commissioning and key policies
• Ideally experience working in a specialised disease area (specialised respiratory and/or biologics) or relevant alternative therapeutic areas
• Proven ability to work across boundaries with highly specialised external experts, relevant payers and internal stakeholders
• Experience of working in this geography previously
• Ability to communicate complex ideas in a simple way
• Demonstrated ability to analyse and assimilate data
• Project Management skills, including the ability to implement, monitor and review projects
• Interpersonal, communication and influencing skills – both internal and external

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Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected] or 0808 234 4391. 

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