Materials Management Workleader, Service Center

Posted:
2/10/2026, 10:35:54 PM

Location(s):
Cleveland, Ohio, United States ⋅ Ohio, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Materials Management Workleader, Service Center

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Materials Management-Main Campus Hospital

                      

Job Code

I99981

                     

Shift

Days

                       

Schedule

5:00am-1:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

As a Service Center Materials Management Workleader, you will provide supplies, medication and equipment for all Main Campus. In this role, you will serve as the work leader while also performing various duties to provide support for the department. Our team is always looking for great people to train and benchmark to advance to Work leaders, Inventory Coordinators. 

A caregiver in this position works 5:00am to 1:30pm from Tuesday to Thursday with holiday coverages as assigned.  

A caregiver who excels in this role will:   

  • Distribute work to maintain departmental workflow and desk coverage for an assigned area. 
  • Supervise the department's function and resources in the absence of the manager. 
  • Manage inventory tracking system to record deliveries, shipments, and stock levels of products. 
  • Meet inventory goals by managing tracking systems and acting as liaison to other departments. 
  • Monitor demand and analyze data to anticipate future supply and logistical needs. 
  • Monitor all areas to ensure product is being rotated first-in, first-out and that expiring product is removed in a timely manner. 
  • Assist with physical inventory process.   
  • Count and verify products in inventory and reports discrepancies to upper management, as necessary. 
  • Administer return shipments of products in case of any shortages and damages and communicates same to vendor. 
  • Participate on project teams to build competency around specific department tools and methods for organizational performance improvement. 
  • Conduct quality monitoring by providing training, recommending improved processes, and maintaining documented processes and procedures. 
  • Assist the Site Manager/Supervisor with dashboard maintenance and compliance. 
  • Interact with clinical staff and suggest changes to stocking procedures to improve performance of department, par levels and inventory reduction. 
  • Assist in the development of departmental goals and implementation of new processes. 

Minimum qualifications for the ideal future caregiver include:   

  • High School Diploma / GED or equivalent 
  • 3 years of experience in materials management, inventory operations or similar role 

Preferred qualifications for the ideal future caregiver include:   

  • Experience with WMS and MS Office  
  • Some leadership or experience providing work direction 
  • Strong computer skills, experience with inventory tracking systems 

Physical Requirements:

  • A high degree of dexterity, normal or corrected vision, extensive sitting and frequent walking, occasional lifting or carrying up to 25 pounds.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities