Primary Job Posting Location:

Richmond, British Columbia Canada

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary:

This position supports the deployment, installation, and maintenance of UPS-approved technology across internal and external sites. The incumbent ensures reliable IT operations by managing hardware, software, and infrastructure setups. They provide technical support, coordinate vendor activities, and help maintain compliance with UPS standards.

Responsibilities

• Deploy and support UPS-approved software, hardware, and IT infrastructure

• Perform installations, upgrades, and configurations across various locations (UPS facilities, vendor sites, and customer locations)

• Troubleshoot and resolve technical issues for internal and external users

• Manage and maintain networks, landlines, mobile devices, and PBX systems

• Support HDVC and MOVI conference systems and coordinate vendor visits as needed

• Conduct regular audits to ensure IT environment compliance

• Provide training and technical guidance to customers and team members

• Participate in disaster recovery procedures and IT projects

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Qualifications / Preferences:

• Bachelor’s Degree

• A+, Microsoft Certified Solutions Associate

• CCENT Cisco Network Certification

What we offer:

UPS offers a competitive compensation package which includes benefit options including health and dental coverage, group insurance plan, paid vacation, employee stock purchase plan and an unlimited opportunity to grow within the company.

Additional Information:  

• The last day to apply for this position is March 8th, 2026 (11:59 PM EST)  

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The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

All candidates must successfully complete a series of interviews in order to qualify. Background and reference checks will also be required.

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.