Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

About the role:

We are seeking a senior Engagement Lead to oversee our ANAPLAN capability within our Regional Corporate and Institutional Banking division (GCIB APAC).

This role will report directly to the CFO of Global Corporate & Institutional Banking APAC (GCIB APAC) and will work closely with the broader Financial Planning and Data Analytics Teams to ensure the seamless delivery of ANAPLAN as GCIB APAC’s ERP tool for planning, forecasting and reporting requirements.

Within GCIB, ANAPLAN has been selected as the preferred ERP to deliver integrated planning, forecasting and reporting information and insights to its business leaders across 13 countries, seven product groups and eight regional shared service functions. Ensuring that ANAPLAN remains a reliable and effective platform to simplify and standardize the planning, forecasting and reporting processes is a critical enabler to GCIB’s longer term effectiveness and efficiency aspirations.

The Engagement Lead oversees the overall Anaplan support engagement, ensuring client satisfaction, operational excellence, and continuous business growth. This role is the senior-most escalation point for complex technical or strategic issues, while also leading governance, QA, and new opportunity identification

What you’ll be doing:

• Own the business relationship and act as the primary point of contact for strategic discussions
• Govern the overall support delivery — SLA performance, capacity management, and quality assurance
• Undertake monthly/fortnightly BAU system-related maintenance such as taking down of snapshots, scheduling of data loads, publishing of reports to end consumers and opening the forecasting environments to users
• Liaising with Compliance/ASO/BI to ensure adherence to regulatory compliance and data governance processes and controls
• Lead resolution of the most complex or critical technical issues
• Review and approve solution designs, ensuring adherence to Anaplan best practices
• Identify new opportunities for enhancement projects, upgrades, and extensions of Anaplan solutions
• Mentor planning teams to support their development in terms of process simplification, standardization and automation
• Collaborate with leadership on business growth, client proposals, and support model improvement

What we are looking for

• 10+ years of experience including 5+ years of System Engagement Management experience with proven delivery and client management background
• Bachelor's or master’s degree in Finance, Economics, Information Management and Technology, Engineering, or related fields
• Certified Anaplan Solution Architect or Master Anaplanner (preferred)
• Deep understanding of end-to-end planning, forecasting and reporting processes within a global corporate and investment bank
• Strong leadership, stakeholder management, and communication skills
• Experience managing multi-client or multi-region support operations
• Background in financial/ multi-dimensional modelling, analytics, or business intelligence
• Experience in a project team environment with structured methodologies for business requirements, processes, data conversions, and system interfaces
• Experience formulating and developing implementation strategies for business requirements and sustainable solutions
• Experience with Data Integration
• Strong problem-solving and analytical skills, with a passion for numbers and cause-effect relationships
• Able to work autonomously, make decisions, and take responsibility
• Excellent verbal and written communication skills in English
• Willingness to travel and collaborate in a multi-cultural environment

Our culture:

MUFG fosters a highly professional, supportive work environment that enables our employees to help maximize our customers' prosperity. We focus on building long-term customer relationships and giving back to our communities in order to develop shared and sustainable growth for a better world.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.