Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : NetApp NAS Architecture and Design
Good to have skills : Storage Area Networks (SAN) Architecture and Design
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: • Should have sound experience in providing L3 support for Storage Management and support on NetApp Cluster mode and NetApp CVO • Design and implement Cluster mode and systems including installation, configuration, software upgrades, and storage provisioning. • Administer Fibre Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches. • Design and Configure Replication for Disaster Recovery using Recovery point and SnapMirror. • Plan and implement best practices for NAS and SAN solutions. • Create and update documentation for storage procedures. - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot and resolve technical issues related to applications. - Collaborate with cross-functional teams to identify and solve issues within critical business systems. - Provide support to end-users and address their queries and concerns. - Contribute to the improvement of application performance and stability. - Stay updated with the latest technologies and industry trends to enhance application support services. Professional & Technical Skills: • Should have sound experience in Cluster mode and Pure Storage high Availability, Disk technologies, RAID Levels, Snapshot/Snapvault technologies and Flexclone. • Good knowledge on CIFS, NFS, ISCSI and FCP protocols. • Experience with installation, configuration and management of storage arrays and switches expected. • Experience with Brocade and Cisco SAN Switches. • Experience on Storage Pools, Tiering, LUN masking and zoning. • Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications. • Should have knowledge about the ITIL framework. • Relevant certifications will be an added advantage. - Must To Have Skills: Proficiency in NetApp NAS Architecture and Design. - Good To Have Skills: Experience with Storage Area Networks (SAN) Architecture and Design. - Strong understanding of storage technologies and concepts. - Experience in designing and implementing NetApp NAS solutions. - Knowledge of storage protocols such as NFS, CIFS, and iSCSI. - Familiarity with storage management tools and techniques. - Ability to troubleshoot and resolve storage-related issues. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 2 years of experience in NetApp NAS Architecture and Design. - This position is based at our Hyderabad office. - A 15 years full-time education is required.

15 years full time education

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