Job Description Summary:

Are you ready to make a lasting impact in rural healthcare? As a key player on our Regional Services Team, you'll be at the forefront of shaping and strengthening the healthcare network across our region. Your efforts will directly contribute to enhancing hospital operations, integrating clinical practices, and ultimately elevating the quality of care for our communities.

Join Our Regional Services Team and Drive the Future of Rural Healthcare!

In this pivotal role, you'll lead regional initiatives, providing strategic direction and expert guidance on clinical operations. We're looking for a dynamic individual who embodies the following qualities:

• Expertise in Frontier Markets: You understand the unique challenges and opportunities in rural healthcare.
• Collaborative Innovator: You thrive on teamwork and creativity, driving innovative solutions.
• Financial Sustainability Champion: You're committed to finding ways to improve efficiency without compromising on quality.
• Community-Minded: You have a strong connection to the communities we serve and are dedicated to making a difference.
• Versatile Leader: You're adaptable, ready to take on multiple roles to meet the needs of our team.
• Self-Starter: You're proactive and solution-oriented, always looking for ways to improve and grow.

If you're passionate about making a difference in rural healthcare and have the drive to lead, we want to hear from you!

Why Join Us on the Montana Hi-Line?

The Montana Hi-Line offers a unique blend of natural beauty, close-knit communities, and a slower pace of life, perfect for those seeking a balance between work and personal fulfillment. Working in the communities of Conrad, Chester, Cut Bank, and Shelby, you’ll be part of a team dedicated to making a real impact on rural healthcare. These locations offer a strong sense of community, affordable living, and access to outdoor activities like hiking, fishing, and skiing. While this position requires significant on-site presence across these locations, we offer some flexibility for hybrid work arrangements, allowing you to enjoy the best of both worlds.
 

Click here to learn more about the Montana Hi-Line

Qualifications:

• Current Montana RN License or a multi-state compact license with authorization to practice nursing within the state of Montana; required.
• Bachelor’s degree in relevant field required.  Master’s degree in hospital administration, health, business, or public health preferred.
• Minimum of five (5) year’s leadership experience required.
• Experience working within a Critical Access Hospital in a leadership role preferred.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Commitment to working in a team environment and maintaining confidentiality as needed.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

Management Job Duties:

Strategic Execution

Drive organizational objectives by operationalizing changes and initiatives effectively and efficiently. Proactively anticipate both the needs of Logan Health and the impact operations has on the organization’s success. Collect and analyze data, prepare, and present recommendations, and explain associated benefits and risks for improving operations.

Business Acumen

Demonstrate and further develop competencies in the areas of leadership, financial management, employee engagement, human resources knowledge, organizational dynamics and governance, organizational communication, strategic planning, change management, risk management, compliance, patient safety, patient experience, and quality improvement.  Demonstrate professional ownership, self-development, and a desire for life-long learning.

Emotional Intelligence

Serve as a role model for others by exhibiting the Logan Health core values: integrity, compassion, service, excellence, and ownership. Lead and influence the team to provide outstanding customer service. Develop and foster relationships with other Logan Health leaders, departments, and members of the team to support open communication, trust, transparency and collaboration.

Leadership

Creates a supportive department culture by fostering individual motivation, coaching, and training for optimum job performance. Collaborates with Human Resources to develop, implement and support programs and processes that add value to Logan Health, its leadership, and employees.  Leads to improve culture, employee and physician engagement, empowerment, growth, and retention, while remaining committed to Logan Health’s management and prosperity for its customers, employees, and community.

Job Specific Duties:

• Interprets, supports, and models behaviors consistent with the mission, vision and values of the system and department/service.  Develops, implements, and assists in the advancement of the mission and vision through strengthening the rural health care delivery system by ensuring retention of appropriate care locally through clinical integration, clinical standardization and improving the clinical quality of care delivery locally and within the region.
• Ensures the success and credibility of the Regional Services Network through the delivery of innovative, quality, and cost-efficient programs to support an integrated regional system of health care and assists rural health care providers who seek out alliances for business and clinical quality reasons. 
• Oversees MSA deliverables of nursing services, quality and patient safety, population health, education and training, and regulatory (Environment of Care, Life Safety and Emergency Management).
• Directs regional clinical initiatives through a collaborative approach. Consults and provides clinical operational recommendations on best practices in nursing services across the care continuum.
• Establishes a vision of excellence with a customer service orientation and demonstrated quality outcomes, charting the course in response to the developing and shifting needs of the local community and the affiliate/managed organizations.
• Responsible for developing and maintaining collaborative relationships with the regional sites.  Serves as a liaison and channel of communication between regional sites and Logan Health.
• Works closely with the Transfer Center, Care Management Team and appropriate stakeholders to ensure processes for patient transfers from and to affiliate/managed facilities and to ensure discharges back to local community occur as appropriate.
• Works collaboratively with Nursing leadership to ensure the practice of nursing meets established standards of care and competency requirements, state/federal regulatory compliance and accreditation standards.  Monitors compliance to these standards and works with nursing and Regional Services leadership to address areas of concern.
• Develops and maintains community relationships as it relates to the continuum of care.  Monitors hospital, clinic, medical services, assisted living and/or long-term care activities and identifies trends, problems and/or issues.
• Participates in the development of patient care delivery models and/or care programs, policies and procedures and quality metrics related to patient care needs and/or patient populations receiving care are assessed, evaluated and met.
• Participates in the development and implementation of hospital, clinic, and medical services, assisted living and/or long-term care to patients.  Participates in the implementation of an effective, ongoing program to measure, assess, and improve the quality of patient care.  Monitors compliance to the plan.
• Participates in both short- and long-term planning for departmental functions, budgetary processes and fiscal control.
• Maintains competency in all organizational, departmental, and outside agency environmental, employee and/or patient safety standards relevant to job performance and ensures staff adherence. Monitors and ensures compliance with quality and regulatory standards (i.e., DNV, CMS, OSHA, Magnet, etc.). Prevents, minimizes and/or corrects risks to patients/residents, families, physicians, and other health care providers. Investigates unusual occurrences and follows appropriate procedures.
• Utilizes process improvement principles to assess and improve the quality of patient/resident care. Assists affiliates to coordinate and develop quality initiatives based on patient satisfaction scores, medication error data, employee satisfaction scores, regulatory compliance, and/or other issues as identified.
• Acts as a resource for physicians, other health care providers, patients/residents, and families. Identifies needs and sets goals for professional growth and development, meets all mandatory system/departmental educational requirements. Maintains knowledge of current clinical trends and developments as it relates to job scope.

The above essential functions are representative of major duties of positions in this job classification.  Specific duties and responsibilities may vary based upon departmental needs.  Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.  Not all of the duties may be assigned to a position.

Maintains regular and consistent attendance as scheduled by department leadership.

Shift:

Variable - 8 Hours (United States of America)

Schedule Details:

Please know schedules and shifts are subject to change based on patient care and department/organizational needs.

Schedule:

Logan Health operates 24 hours per day, seven days per week.  Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.