Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

ABOUT THE TEAM

As a Facilities Coordinator/Maintenance II you will work with a very collaborative internal team. My team is responsible for the day-to-day operations of the Atlanta campus. The team partners with site leadership and other key participants to engage our employees in our values of “Winning as One Team” and to provide a safe and productive working environment for all employees and clients.     

WHAT YOU BRING

• 2 + of facility and/or administrative work

• An understanding of vendor management, facility project management

• Strong analytical, statistical, and problem-solving skills with attention to detail/accuracy

• A good understanding of review of budgeting and forecasting models

• Ability to communicate in high, fast-paced environment

• Outstanding customer service including following up on emails, phone calls, etc.

• Multi Floor building maintenance is preferred which could include lifting, cleaning, etc.

• Knowledgeable using all Office 365 products especially Excel

WHAT YOU WILL BE DOING

You will play a central role in the pricing decision making process for prospects and customers.  The ideal candidate can work well with cross functional teams to bring prospective customers from pricing proposal to contract execution including contract review and overall support for new and existing customer opportunities.

• Coordinates facilities issues for corporate locations.

• Prepares project plans and coordinates internal staff relocation and changes with management by negotiating space allocation and equipment needs, e.g., furnishings, PCs, phone lines and availabilities with managers.

• Receives facilities service requests, e.g., cabling, lighting, electrical, video conferencing and coordinates with vendor for repairs.

• Performs facilities administration activities associated with employee and contractor new set-up, change requests, and work orders.

• Monitors ongoing requests to ensure tasks are completed within set timeframe. Provides necessary follow-up and status updates to customers.

• Coordinates internal compliance audit activities for the facilities department.

• Works with internal employees and managers as well as building landlords and vendors.

• Maintains and updates a disaster recovery manual, e.g., list of vendors with work and home numbers, planned alternate facilities coordinated with local realtor.

• Determines access codes, coordinates issuance of access cards and keys, installs and moves locks and reviews security reports for unauthorized access and/or access attempts in coordination with security and property management.

• Notifies property management of expected equipment deliveries or contractor arrivals and arranges for access.

• May negotiate prices with vendors and obtain management approval for contract terms and time frames for implementation of new services, e.g., long-distance telephone rates, garbage and recycling pickup.

• Coordinates facilities cleaning between building and administrative staff by helping to define duties and schedules.

• Purchases or oversees purchase of new services, equipment and/or supplies for the department.

• Maintains inventory listing of fixed assets and office equipment, e.g., terminals, copiers, printers.

• Coordinates internal audit activities of facilities and equipment and maintains records of audit activities, findings and action plans and communicates audit-related issues with management.

• Assists in budget preparation for cost center by projecting expenses for department manager. May identify variances between actual spending and budgeted spending on a monthly basis and submit written explanation for variances to manager.

• Other related duties assigned as needed.

• Collaborate with relationship managers, business development, product managers, legal, contract administration, billing, and finance in the sales process

• Identify opportunities to improve models through robust analytics, working independently and within the team to implement the initiatives while building credibility with business leaders

• Leverage subject-matter-experts across the organization to build and refine business cases

WHAT WE OFFER YOU

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!

• A variety of career development tools, resources and opportunities

• Time to support charities and give back in your community

• A fantastic range of benefits designed to help support your lifestyle and wellbeing

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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