About Synapticure
As a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s, and ALS.
The Role
The Care Team Operations Associate (CTOA) plays a crucial role in supporting Synapticure’s neurodegenerative community by managing various administrative support functions, ensuring patients and caregivers receive the assistance and coordination they need. As a representative of Synapticure, you will engage with patients, caregivers, medical offices, and external healthcare organizations, helping to optimize care pathways. This role requires adaptability, strong communication skills, and a dedication to delivering compassionate, high-quality service to enhance patient satisfaction and outcomes.