Officer, Health Proposition

This is an exciting opportunity to help Manulife become the health partner of choice by redefining the next generation of customer-centric health insurance propositions.

This role will participate in the end-to-end process from design to delivery of individual and group health propositions that are innovative, market-relevant, and aligned with evolving customer needs.

This role will contribute to driving health insurance growth through compelling product proposition. By working collaboratively across pricing, marketing, operations, distribution, and technology to ensure health propositions are seamlessly integrated, commercially sustainable, and market ready.

The successful candidate will support us shaping the future of health offerings, reimagine the customer journey, and unlock cross-sell opportunities across Manulife’s holistic insurance and wealth portfolio.

Position Responsibilities:

• Support the development and implementation of new health proposition initiatives and enhancement projects for health insurance products.
• Collaborate with internal parties and external partners in development and implementation process to ensure health proposition initiatives and related support are delivered effectively and efficiently.
• Participate in health proposition development by preparing product literature and sales materials that are clear and easy to understand by audience.
• Manage and communicate with stakeholders on all key issues related to the initiatives in an effective manner.
• Work collaboratively with both internal and external stakeholders to ensure technology infrastructure and operational processes are able to support successful launch and on-going monitoring of health proposition initiatives according to the agreed plan.
• Support on-going product proposition initiatives such as regular product reviews, implementation of regulatory changes, sales and customer campaigns.
• Proactively monitor market development, conduct health insurance market intelligence study and update internal stakeholders and channels in a timely manner.
• Support ad-hoc projects and other duties as required.

Required Qualifications:

• Internship experience in a financial institution, preferably with exposure to insurance product or proposition development.
• Able to handle multiple responsibilities simultaneously while maintaining attention to details and meeting tight timelines.
• Proactive and adaptable, with a team-oriented mindset and able to manage interactions with internal and external stakeholders.
• Possess strong organizational, execution, and communication skills to effectively manage tasks and collaborate across teams.
• Proficient MS application and Chinese input.
• Fluent in written and spoken English.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].