Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Splunk Administration
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Job description for Splunk • Strong knowledge of System and Application monitoring , Application Performance Management (APM) concepts, tools and features. • Good hands on experience on Splunk Enterprise, Splunk ITSI ( IT Service Intelligence) , Splunk User Behavior analytics ( Splunk UBEA) • Hands-on expertise with large scale Logging and Enterprise Log System (ELS) using Splunk, Logi, Graylog or other open-source components • Good knowledge around other System and Application monitoring tools like AppDynamics, SCOM, Nagios, ServiceNow ITOM etc. Azure log analytics, Azure Application insight, • Data management skills. Able to define processes around data on-boarding, perform the on-boarding and bring into production • Should have strong experience in Splunk Operations for large and complex Application and Infrastructure environment • Splunk Alert and dashboard management, Application management • Good knowledge around Dashboarding with Grafana , Kibana • Expert knowledge in Splunk architecture with deep insight into Indexers, search heads, forwarders and clusters • Experience with Splunk Searching and Reporting, Knowledge Objects administration, Clustering and Forwarder Management • Troubleshoot technical issues to establish the root cause of problems and form a solution or workaround across a range of environments • Knowledge of Automation & infrastructure-as-code (Ansible, Power shell ,Terraform, CloudFormation). Certification in relevant technologies (Cloud etc.). • Knowledge of Splunk roles and capacity management of Splunk environment. • Good analytical and debugging skills

15 years full time education

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