Posted:
6/21/2024, 1:21:22 PM
Location(s):
Florida, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support ⋅ Medical, Clinical & Veterinary
It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!
When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
Role:Qualifications:
• Bachelor's degree in nursing (BSN) or an equivalent combination of education and experience; MSN preferred
• Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license
• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023
• Minimum of two (2) years of nursing experience
• Minimum of two (2) years of experience in facilitating clinical or related training experience, EMR experience and learning management systems experience
• Proficient communication (written and verbal) in English
• Experience including hospice, palliative, home health or healthcare preferred
• Demonstrated knowledge of adult learning theories, methods and techniques as they apply to training/education, assessment practices and on-the-job training
• Team-oriented, positive and proactive, comfortable in a very visible, high-volume environment
• Outstanding facilitation and presentation skills, both individually and in large groups
• Highly organized, able to prioritize multiple job responsibilities and exercise critical thinking skills in a fast-paced, high-demand work environment
• Ability to work collaboratively with internal and external resources at all levels and influence for best results
• Strong internal and external customer service skills
• Skilled in maintaining confidentiality and using discretion in dealing with sensitive information
• Advanced interpersonal and relationship building skills, proven ability to deal effectively with diverse skill sets and personalities, and ability to work effectively as a team player
• Excellent computer skills; highly proficient in MS Office applications with key strengths in PowerPoint, Word, Excel
• Demonstrated initiative and independent judgment
• Intermittent Driver – Valid driver’s license and automobile insurance per Company policy. Ability to travel off-site to meet business needs
Responsibilities of all employees:
• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment Performance Improvement activities as appropriate for the position.
Job Responsibilities:
• Implements educational programs and care standards that comply with the Organization’s policies, procedures, and all requirements from regulatory and accrediting agencies.
• Tracks and monitors training initiatives.
• Conducts skills/competency checks and validates skills/competencies.
• Communicates orientee’s new hire orientation (NHO) schedule and NHO start/completion date in department to orientee’s manager.
• Partners with other Training and Development team members and management staff to determine staff development needs and coordinates the delivery of effective learning solutions.
• Serves as an educational consultant to task forces, committees, and projects relating to policy, procedure and program development as the discretion of the Manager of Training and Development.
• Leads and manages Training and Development projects/programs.
• Monitors, measures and evaluates the effectiveness of all training activities to ensure that needs are being met and programs are successful.
• Assigns, assists and coaches Preceptors in the performance of their roles.
• Performs other duties as assigned.
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
Website: https://capitalcaring.org/
Headquarter Location: Falls Church, Virginia, United States
Employee Count: 501-1000
Year Founded: 1977
IPO Status: Private
Industries: Advice ⋅ Health Care ⋅ Hospital