Director of Training and Support

Posted:
3/4/2026, 12:44:18 AM

Location(s):
Chicago, Illinois, United States ⋅ Illinois, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics ⋅ Sales & Account Management

Workplace Type:
On-site

Our SelectLeaders client is hiring a Director of Training & Support to lead training strategy and operational support across our national student housing portfolio. You will strengthen on-site execution by developing and enforcing policies, procedures, and training programs that create consistency, performance, and sales success. You will oversee field-based support responsibilities, partner with operations, sales, and systems teams, and serve as an important resource for property teams nationwide.

You will report to the Vice President of Operations.

This is a hybrid role based in Chicago, IL, with in-office work required Monday through Thursday and remote work on Fridays. Occasional travel of up to 25% required.

The salary range for this role is $120K - $130K, plus an annual bonus.

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Director of Training and Support

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