Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
 
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. 
 
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

This position is responsible for the analytical data for assigned organization focusing on the development and management of reporting and business performance metrics. Oversee projects to determine best practices, identify opportunities for improvement and develop solutions to support company and departmental initiatives.

Job Description:

KEY RESPONSIBILITIES (other duties as assigned):

• Develop departmental metrics, standard and custom reporting utilizing current corporate reporting tool(s) to support the business
• Provide support to the organization in translation of data and reporting solutions to manage efficiencies in workflow and other information critical to running business operations
• Analyze, track, monitor, and review statistics on key performance indicators for presentation to department management.
• Perform trend analysis and reporting of financial impact to the business in relation to potential opportunities and actionable improvement options across Customer Support organization
• Serve as point of contact and subject matter expert for data used in corporate reporting tools.
• Develop reporting tools to support system projects, enhancements, and rollouts when new systems are implemented
• Generate and distribute analytical data via dashboards used in management meetings and reviews. Develop new reporting solutions as needed.  Educate team members on reports and reporting tools.

SCOPE & IMPACT: 

Responsible for the development and maintenance of key performance indicators and metrics supporting their assigned organization, working with team members across all levels of the organization to drive change and results. Significant level of influence for large scale projects and initiatives.

MINIMUM REQUIREMENTS:  

• Bachelor’s degree in Business, or related field with 2-4 years of relevant experience or equivalent.
• 2+ years of analytical experience
• Demonstrated advanced proficiency in Microsoft Excel, database structure and reporting tools
• Proficient in business analytic systems including Power BI
• Database experience with the ability to understand data models
• Up to 10% travel.

PREFERRED REQUIREMENTS:

• Experience with database software

SUPERVISORY RESPONSIBILITIES: None

PHYSICAL DEMANDS/WORK ENVIRONMENT:

Office environment/no specific or unusual physical environmental demands.

OTHER DUTIES:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Weekly Hours:

40

Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

More information can be found via: https://learn.bswift.com/la-z-boy

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [email protected] or by calling 734-242-1444.