Application Tech Support Practitioner

Posted:
9/8/2024, 10:20:23 PM

Location(s):
Karnataka, India

Experience Level(s):
Junior

Field(s):
IT & Security

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : AWS Administration
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : BE

Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Roles & Responsibilities: - Provide ongoing support to clients, acting as the interface between the client and the system or application. - Accurately define client issues and interpret and design resolutions based on deep product knowledge. - Utilize exceptional communication skills to ensure world-class systems are running smoothly. - Collaborate with cross-functional teams to ensure timely resolution of client issues. - Stay updated with the latest advancements in AWS Administration and Linux Operations to provide effective support to clients. Professional & Technical Skills: - Must To Have Skills: Proficiency in AWS Administration. - Good To Have Skills: Experience in Linux Operations. - Strong understanding of system or application support. - Exceptional communication skills. - Ability to accurately define client issues and design effective solutions. - Collaboration skills to work with cross-functional teams. - Stay updated with the latest advancements in AWS Administration and Linux Operations. Additional Information: - The candidate should have a minimum of 2 years of experience in AWS Administration. - The ideal candidate will possess a strong educational background in Information Technology Operations, computer science, or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office.

BE

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing