3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

Job description:

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

This position will be to assist in the administration of transportation support services within assigned plants, product divisions, branches, and distribution centers.  To perform routine activities aimed at achieving quality requirements, cost-effective transportation alternatives, and customer service.

Workstream description:

The Logistics and Execution (LEX) workstream is focused on optimizing the logistics department's processes and procedures to increase efficiency and reduce waste. This includes North American and global tasks, with the goal of improving customer satisfaction and avoiding extra costs.

You will be part of a team that includes the entire logistics department: including inbound and outbound shipments for different transportation modes (air, ocean and domestic), inventory management, customs compliance, master data, freight settlement and transportation management.

Moreover, the organization supports 3M suppliers and strategic Sourcing freight inbound Collect & Third-Party invoices

The Impact You’ll Make in this Role

As a Logistics Analyst you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Direct assigned transportation operations and analytical tasks. 

• Implement innovative solutions to address daily work challenges and develop new ideas to improve efficiency.

• Determine the most efficient and cost-effective transportation strategies to optimize resources and achieve organizational goals.

• Support the management of special projects and tasks to ensure successful outcomes.

• Willingness to work within a rapidly growing and changing organization, adapting quickly to new challenges, and contributing to the company's success.

• Analyze and interpret customer contracts and rates, audit invoice payment information, and file overcharge claims.

• Support other departments to facilitate payment of the overcharge claims.

• Follows a variety of clearly defined procedures to resolve the collect and third-party charges associated with the freight process.

• Using mandatory steps to allocate the invoices and explain the most common cases of invoices and allocations issues.

• Communicate with carriers and/or clients to address issues related to our audits.

• Willingness to work within a rapidly growing and changing organization, adapting quickly to new challenges, and contributing to the company's success.

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher from an accredited university in Logistics, Engineering, Business Administration, or related field.

• Three (3) years of equivalent work experience in Logistics, Customs (Import and Export), Returning Goods, and/or Transportation (Tracking, clearance, record, receiving), Freight Audit, and account payables in a private, public, government, or military environment.

• Familiarity with the logistics and transportation industry, specifically in ocean and drayage operations.

• Strong Knowledge of freight bill analysis, validation, and freight classifications. Payments, Fees and Cost and other Freight Terminology required.

• Understanding of the different shipping modes and applicable rates/pricing (carrier rules tariffs, discounts).

• Fully Bilingual: English and Spanish.

• Proficiency in Microsoft Excel

• Customer service skills. Excellent Communication skills (oral & written)

• Adaptability to change and adapt effectively in response.

• The job also requires performing other duties as assigned. 

• Working experience with SAP (ERP applications).

• Experience in auditing or managing domestic, drayage and ocean freight charges.

Additional qualifications that could help you succeed even further in this role include: 

• Strong analytical and problem-solving skills to identify discrepancies and optimize costs.

• Strong organizational skills to manage multiple audits and deadlines effectively.

• Responsible for monitoring work queues for new requests.

• Responsible for completing assigned tasks within SLA targets (i.e. ticket resolution, logistics execution, etc.)

Soft skills:

• Individuals must be detail-oriented, self-directed, and have strong independent problem-solving skills.

• Strong communication skills and the ability to work in a team environment.

• Flexibility and resiliency are inherent in the job responsibilities.

• Identifies escalation trends and opportunities for process change and/or new solutions.

• Assists in identifying areas to improve communications and efficiency of operations and implementing changes. Partners with clients in improving processes by recommending solutions and referrals to policies/procedures, SMEs or contracted vendors.

• Assists other work group analysts in completing assigned transportation operations and analytical tasks.  Also, assists work group analysts in monitoring changes to procedures at assigned locations to satisfy transportation objectives.

Technical skills:

• Experience related to country of origin, import and export classification and certificate of origin.

• Experience in Trade Compliance requirements for Import and Export, country of origin, INCOTERMS, HTS (Harmonized Tariff Schedule).

• Understanding of drayage operations, including port and terminal procedures.

• Knowledge of ocean freight documentation, tariffs, and pricing structures.

• Ability to negotiate with carriers and vendors to resolve billing discrepancies.

Supporting Your Well-being 

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. 

Chat with Max

For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. 

Work location: Costa Rica GSC

• Work location: This role has on-site working model, with the employee working at least four days a week in the office at La Asunción, Belén, Centro Corporativo El Cafetal

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

3M es un empleador que ofrece las mismas oportunidades. 3M no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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