The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role-
The PayPal Site Reliability Engineering (SRE) team is dedicated to ensuring the reliability, availability, and scalability of PayPal's critical systems. As a Data scientist within the PayPal SRE team, you'll focus on developing AI enabled solutions that support and enhance the Reliability of PayPal's platform. Your role will involve collaborating with cross-functional teams to design and implement resilient solutions for monitor system health and respond to incidents swiftly. We're seeking individuals with a strong data science background, proactive problem-solving skills, and a passion for delivering seamless experiences to PayPal users worldwide. Join us in shaping the future of digital payments technology.

Meet our team

PayPal SRE is a continuous engineering discipline that effectively combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. The SRE team works together to ensure a continuous improvement to optimize for capacity and performance. SRE Labs enables innovation and builds enterprise-wide platforms to support Reliability.

Job Description:

Your way to impact

SRE Labs which is part of the PayPal Site Reliability Engineering (SRE) organization is looking for an experienced Machine Learning Engineer with strong Data Science and NLP background, to help build the next generation solutions powered by AI. This role revolves around Predict and Prevent Major incidents for PayPal, Resolve Major incidents quickly to protect PayPal Revenue and also Improve the efficiency of operations for PayPal Site Reliability.
This position involves full-time hands-on development in a scrum team. The person is expected to be highly competent technically and be able to collaborate well with engineers & stakeholders. This is an exciting transformative work with a significant impact on delivering business goals for PayPal's Site Reliability Engineering organization. 

Your day to day

 In your day to day role you will

• Be a thought leader in understanding the core problems and build relevant Machine Learning based solutions.
• Harmonize data as required and setup models according to the business logic defined.
• Build Generative AI enabled solutions to resolve incidents swiftly via ChatOps platform.
• Deploy ML models in production.
• Communicate insights to business & other stakeholders with careful attention to detail, high quality along with effective storytelling.
• Work in a fast-paced, iterative development environment.

What do you need to bring-

•  You have a Bachelor/master’s degree in computer science, Computer Engineering, Mathematics or equivalent work experience. 
• You have 3+ years of experience analyzing large, multi-dimensional data sets and synthesizing insights into actionable solutions.
• You have experience of working on end-to-end data science pipeline: problem scoping, data gathering, EDA, modelling, insights, visualizations, monitoring and maintenance.
• You have experience with commonly used ML techniques and models (Regression, Classification, Time-Series Forecasting, Tree Based models, Neural Networks, Statistical techniques etc)
• Hands on experience working with Large Language Models.
• You have basic knowledge of deep-learning frameworks like Pytorch/Tensorflow
• You have worked in a scrum team for at least a year and practice agile methodologies. 
• You have good analytical and problem-solving skills. 
• Strong verbal and written communication skills. 
• Flexibility and willingness to learn new technologies and adapt quickly. 

**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Additional Job Description:

Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.