Skill required: Marketing Operations - Digital Project Management
Designation: Marketing Engagement Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.
In a Marketing Operations job profile, responsibilities include managing and optimizing marketing processes and systems. This involves tasks such as campaign execution, data analysis, and budget management. The goal is to improve marketing efficiency and effectiveness. The role requires strong analytical skills, attention to detail, and knowledge of marketing technologies. It is essential for ensuring that marketing strategies are implemented smoothly and deliver measurable results.
Overseeing the planning, execution, and delivery of projects that primarily rely on digital tools and technologies. It encompasses managing tasks, resources, timelines, and communication channels to ensure successful project outcomes in the digital realm.
What are we looking for? At least 4-9 years’ experience in the following field (level of experience requirements will vary by brand they interface with
Project management – Worked in international projects in the capacity of PM
Internet Information technology
B2C & B2B portal environment
Internet Information technology and B2C & B2B portal environment experience should have been around 3 or more of the following:
Content Management – Exposure in creation of web content for cross functional entities
Database management – Understand the concept of consumer data being captured in a backend database.
Reporting and Tracking – Exposure to analyzing web traffic reports using different tracking tools
Understand the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social media platform, eCommerce, SEO, mobile marketing etc
Time Management
Client Management: representing the service, aligning scope and managing expectations
Demand Management
•Escalation Management- Identifying the loophole in the process and setting corrective measure to avoid escalation from the Business
Budget management- Prepare and track digital budget for the Brand per fiscal
Team management
Project management, client management, digital marketing
Background in digital project management working on campaigns from initial briefing to delivery
Multi-tasker with ability to juggle many projects
Agency experience with strong communication skills, both written and verbal
Passion for IT, e-commerce, and digital projects
Creative flair and innovative approach
Building a personal relationship with key client staff.
Successful service delivery - SLA achievement and high level of customer satisfaction
Monitoring overall performance of services.
Excellent communication around issues and opportunities – get things done, make things to happen.
Collaborating with Sr. management on client account management and growth and opportunities.
Ensuring operations teams are aware of expectative and business needs.
Service reporting and sponsoring service delivery meetings.
Working with the client and operations teams to identify and manage service improvement activities.
A plus:
PMP Certified
Agile Certified
Scrum Certified
Person is expected to understand the solution well and provide tactical consulting to the Brand and marketing team
Six Sigma Certified
Leadership skill, communication skills
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems
• May create new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person would require understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor
• May interact with peers and/or management levels at a client and/or within Accenture
• Guidance would be provided when determining methods and procedures on new assignments
• Decisions made by you will often impact the team in which they reside
• Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts
Any Graduation
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.