Surefox is dedicated to being the leader in the physical risk management industry and the company of choice for military veterans searching for a career and culture that values their skills and expertise. 

Surefox North America Inc is a veteran-owned company that prides itself on creating a diverse and unique culture of trained and talented individuals. We
seek an experienced Full-time Resilience Officer with high integrity and professionalism who can join our team here in the Austin area. You will be working on uniquely assigned projects under the guidance of Shift Supervisors and the Area Managers. In your day to day role as a Resilience Officer, you will be acting as a liaison between Surefox and its clients while providing professional security guarding services with the goal of protecting client personnel and property. You will perform all duties in accordance with Surefox and client policies and procedures, and all state & federal regulations.

Other responsibilities include responding to emergency events, medical & non-medical issues, staffing deficiencies, and handling client requests in a timely manner. Under certain circumstances, a Resilience Officer will be expected to initiate preliminary investigations by writing incident reports on all internal client and company issues. We are looking for someone who has exceptional observational skills and pays close attention to detail as well as being highly dependable. A Resilience Officer will also be expected to provide top-tier customer service when interacting with personnel on our client campuses, and will therefore be expected to have great communication skills. As we encourage veterans and candidates that are currently in the military reserve to apply, we welcome all who share the same passions for protection as we do. We are not offering visa sponsorship for this position at this time.


Compensation for this position is $23.00

What You Will Do: 

• Perform security patrols in your assigned area to look for and deter suspicious or nefarious activity, while operating on foot 

• Assist with access control operations, including verifying the proper ID and credentials of  individuals attempting to access the client's facilities 

• Monitor entrances and exits to a given facility or site to ensure continued security and  protection of the client's employees and property 

• Provide assistance to clients’ employees as needed and create a safe and friendly environment  for visitors and clients in a professional manner 

• Work independently and adapt to various work-paces while always maintaining a high level of  attentiveness and energy 

• Respond to and assist immediately and safely with any emergency situations on-site while  supporting the acting Incident Commander 

• Assist with preparing reports and statements as it pertains to accidents, incidents, and  suspicious activities that may occur during your assigned shift 

 

What is Required: 

• Must be eligible for employment within the United States 

• Must be a minimum of 18 years old per state licensing guidelines 

• Must be able to pass an extensive background check and drug screening 

• Must live within driving distance or be willing to relocate 

• Must have or be in the process of obtaining a current Texas DPS Guard Card

• Must have or be in the process of attaining a CPR/AED & First-Aid certification from a  recognized certification authority 

• Must have a high school degree or equivalent 

• Must be customer service oriented and have the ability to communicate in a professional and  respectful manner with people at all levels and from various backgrounds 

• Must have good judgment skills with the ability to make timely and sound decisions 

• Must be able and willing to understand and follow written and verbal instructions as given by  supervisory and managerial personnel 

• Must have the ability to work both independently and as a member of a team

• Must be able to safely and effectively deploy and use any assigned equipment for the assigned  role/position 

• Must be able to be on your feet for long periods of time and be able to stand and conduct foot  patrols for the duration of your shift 

What is desired: 

• Experience as a security officer or in a security-related position 

• Military background is a plus 

• Security or law enforcement-related experience 

• Experience writing statements and reports

If you share our values and are ready to build your next career, we want to hear from you!