The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility as a People Shared Services Associate (Payroll), you will support multi-regional payroll operations by ensuring data accuracy and compliance while reporting to leadership in both Germany and Manila.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• End-to-End Data Management: Collect, validate, and input all payroll-related data, including new hires, terminations, salary adjustments, bonuses, and leaves, ensuring high accuracy and timeliness.

• Regional Payroll Validation: Support the full payroll cycle for assigned countries by managing data instructions and performing rigorous validation of payroll outputs.

• Stakeholder Collaboration: Partner closely with HR and Finance departments to ensure seamless input reconciliations and provide professional, timely resolutions to employee payroll queries.

• Compliance & Audit Readiness: Prepare comprehensive payroll reports and maintain detailed documentation to support internal audits and regulatory compliance requirements.

• Process Optimization: Actively contribute to continuous improvement initiatives and assist in the implementation of payroll system enhancements to streamline operations.

• Operational Integrity: Ensure the systematic maintenance of employee records while upholding strict confidentiality and professional standards in a shared services environment.

Work set up requirement:

• Able to work hybrid - 3 days RTO & 2 days WFH
• Able to work CET time
• Able to work PH Holiday when necessary

What you’ll bring

• Educational Background: Holds a Bachelor’s degree in Accounting, Finance, HR, Business Administration, or a related field.

• Professional Experience: Requires at least 3 years of solid payroll processing experience, ideally within a multinational or Shared Services environment; experience in project migration is a plus.

• Technical Proficiency: Skilled in using HRIS/Payroll systems (e.g., Workday, SAP, ADP) and highly proficient in MS Excel for data analysis.

• Regulatory Knowledge: Familiar with multi-country payroll laws and statutory requirements, ensuring high attention to detail and accuracy.

• Analytical Skills: Demonstrates strong numerical and analytical abilities to translate statistical data into actionable insights and sound business judgments.

• Soft Skills & Ethics: Maintains high integrity and confidentiality while communicating effectively across multicultural teams to resolve conflicts and meet strict deadlines.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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