PT Testing Specialist/Proctor

Posted:
1/3/2025, 5:35:42 AM

Location(s):
Goshen, Indiana, United States ⋅ Indiana, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

The position is responsible for the administration and documentation of assessments and will work closely with the Testing Services Manager to maintain currency (certified proctor) in skills and procedures.

Major Responsibilities:

 

Provide general college information about services.

 

 Administer academic/certification exams through Testing Services.


Schedule appointments for exams including determining candidate eligibility and exam availability.


Input data when necessary.


Participate in training as necessary to stay abreast of appropriate technical areas.


Learn software/hardware needed to administer the various tests, document results, and support the efforts of the Assessment Center according to established protocol.


Participate in vendor mandatory training.


Conduct all activities with an appreciation and respect for diversity of people, styles, and views. Promote same as an integral part of one’s work.


Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).
 

Compensation: $16/hr.

 
The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.

Minimum Qualifications:

Associates degree and two years Assessment Center experience required.

A working knowledge of computers is essential.

Excellent word processing and spreadsheet computing skills are required.

Must exhibit excellent interpersonal communication, telephone, confidentiality, and customer service skills.

Job requires flexibility and the ability to multitask.


Willingness and patience to answer questions from fellow proctors and to assist in launching and concluding exams.


Requires the ability to hear, talk, see, read and write on a constant basis. Constant sitting, standing and walking within the office area. Infrequent lifting and bending.


Requires the ability to interpret and understand complex assessment instructions, to use problem solving techniques as they arise and to reason to make decisions.


Due to access of testing materials, current Ivy Tech Community College students may not be considered for the position.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.