Associate - Client Experience

Posted:
11/28/2024, 9:08:15 PM

Location(s):
Mumbai, Maharashtra, India ⋅ Maharashtra, India

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

 

Role: Associate

Designation: Associate – Client Experience

Location: Mumbai

Reporting to: Senior Manager

 

Overview

 

Part of The Weber Shandwick Collective, we’re the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energize the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses

 

Our game-changing work is recognized by some of the most prestigious industry awards bodies, and we have won more than 135 Lions at the Cannes Lions International Festival of Creativity. We’re also PRWeek’s 2024 Global Agency of the Year as well as being listed on the Ad Age A-List 2024 and Fast Company's Most Innovative Companies 2024.

 

More than ever, organizations need to solve for unprecedented challenges born of technology-driven disruption. We fuse global teams grounded in technology, digital innovation and analytics to help clients. As we live in an always-on world, our brand positioning reflects this need to engage with our always-on audience, just as we advise our clients to do. We inspire. We incite. We shape ideas and conversations, and we activate our global reach for local causes and multinational brands alike, and we’re always ready for more problems to solve.

 

Our Values:

 

CURIOSITY – We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made

IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world

 

About the opportunity:

 

Top 5 things you will do in your role:

 

  • Support client projects

 

  • Proactively identify issues and recommend solutions

 

  • Maintain systems and tools for operational effectiveness

 

  • Create status reports and call/meeting recaps to update clients and colleagues

 

  • Understand how client deliverables impact the client & business

 

Top 5 Thing you need to have for this role:

 

  • Demonstrated problem solving skills (e.g.research, organize findings, communicate effectively)

 

  • Knowledge of digital platforms, tools and solutions

 

  • Knowledge of basic agency capabilities and offerings

 

  • Networking

 

  • Coordination and organization

 

Experience:

 

  • 1-1.5 years in Public Relations and understanding of Technology/ B2B/ Corporate sector would be an advantage.

 

  • A flair for writing would be a plus as this position is a content driven role

Note from the team

 

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 

 

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Weber Shandwick

Website: http://www.webershandwick.com/

Headquarter Location: Greater New York Area, East Coast, Northeastern US

Employee Count: 5001-10000

Year Founded: 1921

IPO Status: Private

Industries: Advertising ⋅ Analytics ⋅ Consulting ⋅ Content ⋅ Marketing ⋅ Public Relations ⋅ Reputation