WHO WE ARE
We are a company where people matter.
We are family driven.
We are financially strong.
And we are looking for problem-solvers to join our growing team.
BENEFITS
- Up to 10% Retirement Contribution
- $500 per Year Wellness Incentive
- Two Weeks Starting Paid Time Off
- Medical, Dental, and Vision - Eligible first day of the month following hire date.
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Program Manager
The primary purpose of this position is to provide consultative service to Hydrite’s sanitation customers within the Food Industry. The secondary purpose is to aid the Business Development Managers and Regional Managers in managing the relationship at all levels of management as required and to aid in growing the business within each account.
Primary responsibilities include:
- Service customers optimizing their plant sanitation programs to the performance standards set forth in the plant survey and PAMP goals.
- Determine, articulate and manage the sequential steps necessary to meet PAMP goals.
- Prepare written service/usage reports as requested by their customer and manager.
- Required to understand and articulate the process flow at each account.
- Proficient at identifying latent customer problems and their solutions.
- Communicate, immediately, ALL deviations from survey to their Regional Manager. No exceptions.
- When applicable, identify and facilitate corrective actions on-site before engaging assistance from other Hydrite departments or personnel.
- Assist as needed in plant surveys, presentations, and the service plans design to deliver the full value of Hydrite’s service program, i.e., continuous profit improvement for the customer.
- When and where applicable, be able to make adjustments to the customer’s cost plan.
- Meet annual goals and objectives established mutually with their respective Regional Manager and execute sales/service task cycle.
- Perform all duties outlined in relevant SOPs and all other duties to be assigned.
- Speak in group settings to train sanitation employees.
- Diligently meet the needs of their customers both external, and within Hydrite.
- Uphold Hydrite’s Standard of Excellence through a continuous commitment to maintain quality facilities and provide quality products and services to internal and external customers
- Perform all duties outlined in relevant SOPs and all other duties to be assigned.
- Participate in RCRA, regulatory, health & safety and process training activities as required. Review changes/additions with your supervisor. Must be RCRA compliant. Understand and follow administrative guidelines that are outlined in the Service Protocol and Performance Review, without considerable management input.
- Makes suggestions to Hydrite management regarding qualified prospecting opportunities within territory.
- Responsible to exhibit good time and territory management.
- Follow all SSOPs, safety policies and procedures, and take proper car of company car and all company property.
- Works with other staff members to maintain workload balances. Provides back-up support, as necessary.
- Supports effective communication with all Hydrite departments where responsibilities overlap to ensure success of the branch team.
Participate in RCRA, regulatory, health & safety and process training activities as required. Review changes/additions with your supervisor. Must be RCRA compliant.
REPORTING STRUCTURE
- This position reports to the Commercial Director
PREFERRED EXPERIENCE
- Bachelor’s Degree from an accredited college/university is preferred but not required; technical or marketing degree a plus.
- Minimum 2-3 years’ experience in a related field.
- Have a strong understanding of food and/or dairy sanitation, its effect on food quality, and customer profitability.
- Possess mechanical aptitude and excellent verbal and written communication skills.
- Strong computer skills and knowledge of Power Point, Word, Excel, and other related software is required.
- Is a self-starter.
- Must possess a valid driver’s license with an excellent driving record.
- Must have communication and interpersonal skills, along with the ability to read, write, and speak English.
PHYSICAL REQUIREMENTS
- Position requires extensive travel and frequent overnight stays with some regional travel.
- Driving or riding in an auto or aircraft from 2 to 5 hours at a time.
- Standing for extended periods of 3 to 4 hours.
- Frequent 12-to-16-hour workdays may be required as a result of travel and customer commitments.
- Occasional lifting of 25 to 40 pounds and carry it up to 10 feet.
- Ability to frequently climb stairs.
- Occasional turning, twisting, stooping, bending, and reaching.
ADDITIONAL BENEFITS
Benefits and perks include 401k and profit sharing, medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach.
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Learn more about Hydrite on our website: www.hydrite.com/careers