ABOUT HUB INTERNATIONAL:

HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 19,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer:

• Competitive salaries and benefits offerings
  • Medical/dental/vision insurance and voluntary insurance options
  • Health Savings Account funding
  • 401k matching program
  • Company paid Life and Short-Term Disability Plans
  • Supplemental Life and Long-Term Disability Options
  • Comprehensive Wellness Program
  • Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
• Great work/life balance because that’s important for all of us!
• Focus on creating a meaningful environment through employee engagement events
• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential - HUB is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community
• Strong community support and involvement through HUB Gives

SUMMARY:

The Account Manager Assistant is accountable for delivering excellent and efficient service by assisting the Account Manager(s) with the daily management of a group of accounts. The Account Manager Assistant I has an impact on agency success by assisting in achievement of client retention goals, effectively and consistently providing client service, and fostering a culture of accountability, integrity, trust, respect and teamwork while focusing on continuous improvement. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Processes cancellations, endorsements, reinstatements
• Performs policy upload and issuance at direction of Account Manager
• Supports the Account Manager in preparing the submission in order to deliver to the carriers
• Prepares policy summaries and policy identification cards for client
• Processes manual invoices as required
• Update information in Agency Management System
• Reviews Policy Checklist for completion on Renewals and New Business
• Performs the process for cancellations, endorsements, rewrites, and reinstatements for existing clients as warranted and guided by Account Manager
• Responds to customer inquiries as needed primarily clients within Service Centers
• Keeps the data management system up to date with current information as well as submission tracking
• Sends schedules and applications to insureds for completion and issues policies to clients
• Follow the agency workflows and procedures to avoid Errors and Omissions

REQUIREMENTS:

• High School Diploma or Equivalent
• Previous experience in clerical roles preferred
• Active P & C license or must be obtained within 6 months
• Demonstrate proficiency in computer applications such as Microsoft Office and EPIC or other Account Management Systems
• Superior customer service and problem-solving skills with the ability to work in a team environment
• Excellent written and verbal English communications skills required
• Ability to work a regular, full-time work schedule at HUB’s facility(s)

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

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