Posted:
3/13/2025, 5:00:00 PM
Location(s):
Newport, Rhode Island, United States ⋅ Rhode Island, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Operations & Logistics ⋅ Sales & Account Management
Workplace Type:
On-site
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.You will be responsible to:
Provide exceptional customer service to our guests, business partners, and team
Identify ways in which to improve our customer service or processes
Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us
Manage and protect company assets through all interactions
Understand and implement operational procedures that govern our business
Support new initiatives and help teams that are impacted by these changes
Maintain daily, weekly, monthly, or quarterly reporting needs
Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise
You will partner with:
Sales and Marketing teams
Human Resources
Resort Operations leadership
Examples of projects you will work on:
Validating data and reporting or answering questions from onsite business partners
Supporting the integration of new processes and procedures
Requirements:
This position requires working every Saturday & Sunday, as well as some holidays. Employees receive two consecutive days off between M-F.
Proficient in Microsoft Suite
Have availability to support the business throughout weekends and holidays
Experience delivering outstanding customer service, with excitement!
In Summary:
You should be an individual that enjoys working in a fast-paced environment, interacting with guests and business partners, and being part of a highly engaged team. You should be a communicative, reliable, organized person who is not afraid of learning new processes and embraces change.
The hourly wage for this position is $19.00/HR.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
Website: https://travelandleisureco.com/
Headquarter Location: Orlando, Florida, United States
Employee Count: 10001+
Year Founded: 2006
Last Funding Type: Post-IPO Debt
Industries: Hospitality