• Challenge yourself in this exciting Leadership role
• An opportunity to be part of the Qantas Group and make a difference to our team and customers
• Permanent Full-time role based at Hong Kong Airport

Our customers come first. We’re constantly challenging ourselves to reimagine our customer experience, and work to connect and build trust.

Airports are the heart of our operation. It’s in us to be our best. We see it as our responsibility to take ownership and drive outcomes, ensuring we make a contribution to taking the organisation forward.  Our offshore ports each have a personality of their own. When you’re part of the offshore Qantas family, you might be physically apart but you’re still a close part of our team.

As a Duty Airport Manager on a shift basis, you will be responsible for managing Airport operations & business through the optimisation of safety, customer service delivery, on-time performance and financial & cost controls. You will contribute to the Airport team through effective leadership and recognition of staff and managing work functions across single or multiple terminals including the after-hours responsibility for Qantas operations in a complex environment with a high number of operational airlines.

You’ll have -

• Operational management experience in a similar safety focussed industry
• Highly developed people leadership skills including performance management, coaching, mentoring and development
• Be customer focussed with excellent relationship building skills
• Positive and analytical approach to problem solving and the capacity to produce results within specified timeframes
• Excellent written and verbal communication skills
• Ability to influence positive outcomes at all levels
• Commercially focused with the ability to correctly assess the impact of decisions on business outcomes
• Ability to focus on costs and work within a budgetary framework.
• Proven track record of achieving KPI targets
• Proven record of successfully managing change and implementing continuous improvement activities
• Demonstrated commitment to managing a safe workplace
• Able to work under pressure in a constantly changing operational environment.
• High standard of personal presentation and professional conduct
• Rights to live and work in Hong Kong
• Native level of local language proficiency is a must, as well as English proficiency

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

If you’re up for achieving the impossible, register your interest and we’ll be in touch.