Business Analyst

Posted:
4/2/2026, 9:06:45 AM

Location(s):
New York, United States ⋅ City of Salamanca, New York, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Software Engineering

Workplace Type:
Remote

CI Azumano Travel is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. 

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.  We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

 

CI Azumano is seeking a Business Analyst to support our growing team. This position is remote.  

This role is ideal for an individual passionate about technology and problem-solving, who is eager to build, test, and deploy applications using low-code/no-code (LC/NC) platforms. The candidate will work closely with stakeholders to gather requirements, develop functional solutions, and ensure the quality and effectiveness of business applications that support critical government missions. This position does not require a traditional coding background but demands strong analytical, communication, and technical aptitude.

This is a full-time employment opportunity, and the candidate must be a U.S. Citizen or permanent resident.

Responsibilities include, but are not limited to:

  • Collect, review, analyze, manage, system and user requirements from business users and translate them into user stories and associated acceptance criteria.
  • Break down the requirements into user stories and input the tasks into a product management software. Carry the overall product vision to execution.
  • Work with the stakeholders to understand the requirements and communicate the requirements effectively to the product team.
  • Experienced in creating diagrams such as activity diagrams, flow diagrams, etc.
  • Research solutions to increase work efficiency.
  • Ability to operate in a complex environment of multiple projects and stakeholders and to participate in several projects simultaneously.
  • Knowledge of the partner and product lifecycle process.
  • Solution assessment and validation (support of user acceptance testing, defect and issue reporting, etc.)
  • Ensures that delivery of project requirements meets the requirements defined by the business customer
  • Establishes knowledge of client business challenges and priorities to translate into opportunities
  • Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner.
  • Help deliver presentations to clients and management teams.
  • Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards
  • Improve systems or processes by studying current practices, identifying process improvements, and designing modifications
  • Follow and execute against the specific business analysis requirements as defined by the business organization
  • Helps to establish the critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria
  • Provides leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met
  • Helps establish project test strategy, methodologies, test plans as well as assist with test execution
  • Provide weekly status reports; monthly updates highlighting the risks in the projects/tasks

Basic Qualifications:

  • Bachelor's Degree and 3 to 5 years of relevant experience
  • Excellent communication and presentation skills with technical and non-technical users across different levels of the organization
  • Be a self-starter, someone that can operate independently with minimal guidance
  • Experience working in large-scale system implementations with exposure in all phases of a project (from requirements through deployment)
  • Evidence of business acumen to communicate effectively with business and IT in day-to-day operations and delivery of IT services

 

Equal Opportunity Statement:
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.